Salesforce.com’s Chatter Gets over 10,000 Customers in First Week!
On Tuesday, Salesforce.com, the enterprise cloud computing company, announced that over 10,000 people went live on the GA release of Chatter in its first week of availability. Chatter is Salesforce’s latest cloud social networking application. Salesforce’s Chatter is a new way to work and collaborate.
Chatter has similar features as Facebook but it was designed for business users. Users can create profiles, status updates, and view or update news feeds. It is even compatible with the iPhone. Many companies are thrilled with capabilities of Salesforce’s Chatter and have jumped at the opportunity to integrate it into their systems. The founding partner of Sequoia Wealth Management Group, Matthew Schafer, said “The market demands of today mean that our competitive advance lies in our ability to arm employees and teams with accurate, real-time information. With Salesforce Chatter, we can stay on top of what’s going on with customer accounts to deliver an unrivaled client service experience. The combination of Chatter’s social networking features and real-time access via the iPhone app are invaluable because they have accelerated our productivity and bolstered our ability meet our clients’ needs quicker.”
The overwhelming positive response to Chatter shows how the technology industry is rapidly adopting Cloud 2 applications. Cloud 2 apps, including Chatter, help companies increase their productivity, collaboration, and efficiency. Employees get to know their colleagues better, can follow the progress of projects, and share application data or documents. Salesforce.com’s Chatter is taking business processes to the next level.
Salesforce.com is thrilled about the reaction to Chatter. Marc Benioff, Salesforce.com’s chairman and CEO, said, “We’ve never seen this kind of excitement around a product release before. The rapid adoption of Chatter is simply amazing.” Many companies, including Google, are trying to follow in Salesforce.com’s footsteps as they have realized the opening market for social collaboration tools in the workplace.
Salesforce Chatter is now generally available on Salesforce.com. Chatter is free if users already have Salesforce CRM and Force.com licenses. Otherwise, it costs $15 per user per month.
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