SFA / CRM application from Smart Online Inc.

Small business Software as a Service vendor Smart Online, Inc. has announced release of two new products in one: the web-based Sales Force Automation / CRM application. This SFA / CRM application has been added to the Smart Online application site subscription as well. The product carries a monthly subscription price of $49.95.

In press material, Smart Online, Inc. President / CEO Michael Nouri says that Smart’s latest offering is not “traditional SFA / CRM software.” Designed for the small business’ management issues, the application includes tools for accounting, calendar scheduling, contact information, financial data management and human resource management. Specific features include the “Contact Champion Relationship Management” program; customer service and task management; importation capability from ACT!, Goldmine, MS Outlook, Salesforce.com and various spreadsheets; opportunity, activity and goal management assistance; assorted sales and customer automation, analysis and reportage; universal notes history and 360? account view and dashboards.