SIP useful in contact centers
Sep 08, 2011 | Uncategorized | 0 comments
SIP’s ability to facilitate interoperability and bring about standardization of protocols is of interest to industries and services, particularly the contact centers. crm-daily.com says:
That’s because contact centers are where the customer encounters all of the resources that make it easier to do business with your company.
Go to: SIP Advances Contact Center Capabilities
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