Latest CRM Blog
Siebel dominant, rules, sits at number one … for now
With words like “dominant” and “rules” was Oracle/Siebel’s standing in IDC research reported last week. Said research had the CRM market divided into eight verticals: financial services; government and health care; manufacturing; retail; utilities; automotive; communications and media; and the always-popular other. Siebel was reported as the leading CRM provider in the first five listed […]
Salesforce.com soars
Business Week is reporting that shares of Salesforce.com Inc. have “soared to a new one-year high Monday.” The Salesforce earnings report will be released tomorrow, and investors are extremely optimistic. Quotes Business Week: “‘We have learned that Salesforce.com and IBM have just recently formed an alliance to target the small-medium business market, yet another indicator […]
New ERP on SourceForge
SourceForge.net has gotten a new release posted to it: CK-ERP 0.21.1 of CK-ERP is now available at http://sourceforge.net/projects/ck-erp. The release features connectors for Joomla, Mambo and Drupal. TikiWiki and CRELoaded connectors have gotten augmentation. The solution provides accounting and back office functionalities to SMEs and utilizes the underlying middleware to administer accounts and groups. CK-ERP […]
Happy World Usability Day!
Entellium representatives today announced the firm is now taking pre-orders for Rave CRM, their “cutting-edge on-demand sales optimization solution geared toward helping independent sales professionals and small businesses sell more effectively.” Interestingly enough, the announcement was specifically planned for November 14th, known by some as World Usability Day. Paul Johnston, CEO and President of Entellium, […]
SoundBite and Mindshare partner
SoundBite Communications Inc. and Mindshare Technologies have announced a partnership to develop and deliver on demand Customer Experience Management and Customer Experience Monitoring solutions for enterprise organizations. The partnership will leverage the telephony capacity of SoundBite’s hosted customer contact solution with Mindshare’s survey and real-time analytics expertise in an effort to provide businesses with immediate […]
Oracle’s Singapore strategy
Down Singapore way, Oracle unveiled its go-to-market strategy and a full menu of flexible customer relationship management deployment options for small- and medium-sized businesses. “Oracle continues to extend its CRM market leadership and widen the functionality gap over its smaller competitors,” said Oracle Corp. Asia Pacific Division vice president Will Bosma in making the announcement, […]
Tribridge a Dixie chick
Microsoft consulting firm Tribridge, Inc. has announced the expansion of services in its Georgia, North Carolina, and South Carolina markets. Company officials say Tribridge will continue its focus on the delivery of Microsoft Dynamics ERP and CRM products, custom software including Microsoft SharePoint, and IT security services. Tribridge is a Microsoft consulting firm that implements, […]
Strategic partnership in India
Industry media in India are reporting that Bharti Airtel has entered into a strategic partnership with Microsoft to offer a range of software and services for small- and medium-sized business on the Subcontinent. First step in the partnership is an offering of Microsoft solutions for host messaging and collaboration. The companies will also offer CRM, […]
Coming Wednesday: Salesforce results and … remarks from Benioff?
Well, it seems some time has passed since we’ve heard from Salesforce.com CEO Marc Benioff. And perhaps the wait will soon be over. On Wednesday, Salesforce.com will be releasing its third-quarter fiscal year results. The company will host a conference call at 5pm Eastern Standard Time to discuss the financial results with the investment community. […]
GroupSpark privately labels Microsoft Dynamics
GroupSpark has gotten cuddly with Microsoft, and a company spokesman would even like to tell you more about it. Exchange hosting GroupSpark has announced the firm will be releasing a “completely Private Labeled” hosted Microsoft Dynamics CRM 3.0. The main touts on this product are no-brainers: A familiar web-based interface and full Outlook integration go […]