Latest CRM Blog
Hyperion, warp 9.3
Hyperion, a provider of business performance management software, today introduced a new upgrade to Hyperion System 9 in release 9.3. Version 9.3 promises new functionality in financial management applications, data management services, and business intelligence modules of Hyperion System 9. Hyperion System 9 was released about one year ago and was reportedly at that time […]
Oracle in the city
After a short break (about twenty-four hours exactly, by this writer’s calculation), the Oracle PR stream is flowing again. Today, Oracle representatives took the time to detail the activities of several local governments currently running recently implemented Oracle applications, including Oracle e-business suite customer relationship management, PeopleSoft enterprise CRM and Siebel CRM applications, to support […]
50 Open Source Success Stories in Business, Education, and Government
In a world where everything technological is overhyped, the word “revolution” is thrown about easily, with declaring the latest electronic toy or fly-by-night software advance “earth-moving” seemingly a race among media outlets and advertising venues. The sobriquet is often applied to open source technology as well, but this stuff may actually deserve the title. After […]
Intelligent Data Operating Layer
TMCNet is reporting a couple of moves by Autonomy Corporation plc, not the least of which is a multi-million dollar/Euro/pound contract with Her Majesty’s government. Under terms of the contract, Autonomy will deploy its IDOL Server software. (Get it? IDOL Server? Whoa, that’s bad … but memorable! And that’s all that matters in the end.) […]
Scribe Software pens deal
Scribe Software Corporation, a provider of data migration and integration software technology for CRM and ERP systems, today announced that the company has been acquired by The Mustang Group and “key members of the Scribe management team.” Investment firms / involved interests Edison Venture Fund and Borealis Ventures sold their share of the company as […]
Songini says some dissatisfied with Oracle
Despite a steady stream of love, propaganda and product releases for Oracle that came out of the firm’s OpenWorld 2006 conference in San Francisco this week, some Siebel clients still have axes to grind. In what appears to be his debut piece for Computer World, Marc Songini tells of attendees of Oracle OpenWorld 2006 that […]
Integrating into Israeli defense
Integrated Software Development Ltd., a provider of enterprise software aimed at small-and medium-sized enterprises, today announced that Trilogical, an Israel-based integrator of cellular and GPS-based management systems, has expanded the range of BENEFIT modules incorporated into the system it has developed for the Israel Defense Forces. Trilogical is an IT solution provider that specializes in […]
How do you say “customer relationship management” in Mandarin?
CRM provider PacificNet Inc. has announced its agreement with MOABC, a leading mobile internet portal in China, to purchase a twenty percent ownership equity interest in MOABC. The acquisition is a move that PacificNet strategists hope will strengthen PacificNet’s wireless internet, mobile games, and mobile e-commerce unit in the big country. MOABC.com is a mobile […]
In Sunny Switzerland
Sun Microsystems Inc. has announced that leading Swiss telecommunications carrier Swisscom Mobile has selected Sun Fire T2000 servers running the Solaris 10 Operating System and the Sun Java Identity Management Suite for its 1145 retail stores. Swisscom Mobile’s Siebel CRM project was implemented in 2002, and today reportedly stands as one of the largest Siebel […]
Surado? Shore!
Surado Solutions, a CRM solutions provider for small- to medium-sized enterprises, today announced the support of Computer Telephony Integration with ShoreTel IP PBX telephone systems. Surado sees the move as continuation of its increase in integration feature set with third-party applications and systems. “From a product development standpoint,” said the wonderfully named Sundip R. Doshi, […]