Latest CRM Blog
Soffront, so good
CRM software provider Soffront Software Inc. today announced that Ensafe Inc. has implemented Soffront CRM to develop a customer knowledge base and self help program. Ensafe provides environmental consulting services to clients worldwide. Soffront Help Desk is help desk software designed for mid-size businesses, seeking to assist companies in managing customer support tickets from submission […]
And speaking of NetSuite
And speaking of NetSuite, the firm yesterday announced their ushering in of the “‘Service as Software’ Revolution” (ever notice how ho-hum the word “revolution” has become since its utter subsuming by English-language marketers?), with SuiteFlex extensions now made available as open source. SuiteFlex is a new application development platform that enables the creation of third-party […]
On OnSite for NetSuite
PR out of OnSite had twin announcements today, with the release of its “POS for NetSuite” product along with its acceptance into NetSuite’s SuiteFlex Developer Program. OnSite has leveraged NetSuite’s SuiteFlex platform to extend and enhance NetSuite for retailer needs. The POS for NetSuite system is billed as “a lightweight, client-only, point-of-sale application that requires […]
Don’t leave home without…
American Express Incentive Services has joined with Centive, a provider of on-demand strategic sales compensation management, to offer prepaid AEIS cards as a special incentive reward – or spiff, press material, tells The Chump – option in Centive’s on-demand sales compensation solution Compel. AEIS prepaid cards will provide Compel customers with a spiff option separate […]
Now work!
Representatives of Epicor Software Corporation have announced the introduction of Epicor Information Worker, a new desktop productivity solution for Epicor’s enterprise resource planning applications on the 2007 Microsoft Office system. The product was unveiled this week to attendees at Epicor Perspectives 2006, the company’s annual customer conference. Built using service-oriented architecture principles with Microsoft .NET-based […]
Kudos to Oracle
Would you believe somebody in the industry media is giving Oracle kudos. Really. It says it right there in the first line: “…kudos to Oracle.” The piece comes out of CRMBuyer, whose Denis Pombriant attended the Oracle Open World user conference in San Francisco this week. (It’s all over now, guys, sorry…) A Pombriant story […]
The mighty Callidus with disappointing third-quarter results
Callidus Software Inc. not, as,The Chump swears, the name of one of the rogues from the old “Legion of the Super Heroes” comic book, but instead a leading provider of enterprise incentive management software, today announced financial results for the third quarter of 2006. It’s a gray day in Callidus’ land, whether or not Sun […]
Russian communication service provider selects FTS!
FTS, a global provider of business control, billing and CRM solutions for communications service providers, today announced that major Russian communication service provider and retailer Euroset has selected FTS’ Leap Billing real-time billing and customer care solution for its MVNO, Broadband and fixed-line telephony services. (Now, if you were dealing with a firm described as […]
????????????, FTS!
FTS, a global provider of business control, billing and CRM solutions for communications service providers, today announced that major Russian communication service provider and retailer Euroset has selected FTS’ Leap Billing real-time billing and customer care solution for its MVNO, Broadband and fixed-line telephony services. (Now, if you were dealing with a firm described as […]
Oracle’s got a brand new bag?
Amid the tons of hullabaloo generated by the big Oracle show in San Francisco this week, please allow The Chump to allow some semblance of “objectivity.” Take a look at ZDNet for an interesting article by Martin LaMonica and Dawn Kawamoto regarding Oracle’s newer strategy moves entitled “Oracle’s new plan: Make friends, don’t buy them.” […]