Latest CRM Blog
Pivotal Florida
The folks from Pivotal Corporation announced today that Boca Developers, one of South Florida’s largest builders of luxury condominiums, has reported some favorable results following implementation of CDC Software’s Pivotal CRM for Home Building and Real Estate solution. Boca Developers saw its annual sales jump from US $400 million in 2004 to US $600 million […]
Webcom for A&D
Software solutions provider Webcom, Inc. has announced that A&D Technology, Inc., a supplier of powertrain testing equipment, is implementing the Webcom WebSource CPQ solution in its quote-to-order process. With a web browser, WebSource CPQ allows salespeople, channel partners and consumers to configure, price, quote and propose products / services. Quoting, revisions, the approval process, as […]
Quality in Business Objects
Representatives of Business Objects (love that name!) today announced the general availability of BusinessObjects Data Quality XI for Siebel Customer Relationship Management applications. The new solution is powered by Business Objects Data Quality XI Release 2 and seeks to provide a single, tightly integrated data quality platform that scales across operating and application environments. Data […]
Here’s WhatCounts
Representatives of the above average-named WhatCounts, Inc. today unveiled version 6.0 of its e-Communications Suite. WhatCounts offers targeted email marketing tools, personalized content syndication via RSS, strategic coaching services, and interactive marketing using blogs, polls and surveys. The firm also announcd that integration has been completed between the e-Communications Suite and solution partner Pivotal Veracity’s […]
All Oracle, all the time
Oh, it’s all going to be about the Oracle this week… The firm kicked off its Oracle OpenWorld 2006 party … i mean, show … i mean, well, the Oracle OpenWorld 2006. The exhibition of partners and clients opened on Sunday, proving that though The Almighty himself rested on the seventh day, Oracle does not. […]
Do you know a WizKid?
(The sound of The Chump hammering this message to the virtual space that is CRMchump.org…) ATTENTION: Beagle Research is accepting nominations for its 2007 CRM WizKids Awards, an awards program recognizing CRM users and their vendors. Qualifications for nomination include “front office software vendors offering applications and solutions that extend the reach of CRM, including […]
Cannonball run with Reynolds and Reynolds
The Reynolds and Reynolds Company and First Advantage CREDCO have announced their teaming to deliver pre-qualified consumer prospect leads to automobile dealerships in the U.S. It is hoped that, with the leads, dealerships can efficiently target in-market customers and sell more cars. Under terms of the agreement, Reynolds will provide a certified data interface that […]
Avent’s big problem solved smoothly
The Chump was tipped off by the nice folks at Enterprise Decision Management – a Weblog to Enterprise Software Journal’s in-depth look at Avent’s recent problems with rules management. Avnet is one of the largest distributors of computers and electronic components in the world and brought in US $13 billion in revenue last year. What […]
SAVVIS plus Entellium equals savvy plus intelligence?
IT infrastructure service provider SAVVIS, Inc. and Entellium have teamed up to run the Entellium suite of hosted customer relationship management solutions. Under terms of the agreement, SAVVIS will provide a hosted computing infrastructure to underpin the delivery of Entellium’s CRM solutions. Entellium data will be protected by SAVVIS managed security services and audited and […]
Two new Oracle thingees
Oracle closed out the business week with a headline grabber, announcing the general availability of Oracle PeopleSoft Enterprise On Demand and Oracle On Demand for Siebel CRM. In addition to giving customers choice and flexibility, these new services further expand the Oracle On Demand portfolio of industry-leading Software as a Service and managed applications offerings. […]