Latest CRM Blog
Checkered Flag flies again
The checkered flag flies again, thanks to a dealer. Dealer.com, a provider of eMarketing solutions in the automotive industry, today announced the relaunch of revitalized CheckeredFlag.com, a reoutfitting that took less than three weeks. Dealer.com employed its own “SmartSite technology” to rebuild the pages. Checkered Flag Motor Car Corporation is a family-owned and -operated dealership […]
Exit stage right? Not so fast…
Sage Software today released the results of a recent study conducted by independent research firm Vanson Bourne on behalf of Safe Software Business Minds. The international study sought to explore the relationship of customer data, business strategies and performance, specifically in regard to exit strategies. The research, undertaken via web and phone in July, surveyed […]
Microsoft brainstorm hits San Diego
The first annual Microsoft Dynamics CRM North American Customer Summit kicked off today in San Diego, with Satya Nadella, corporate vice president and leader of the Microsoft Business Solutions division, delivering the opening keynote. Event attendees include business and technology leaders from selected Microsoft CRM enterprise customers, who will be meeting with the Microsoft CRM […]
Two million pound account handed to WDMP
Two million pounds sterling? A brilliant deal for early in the week, old chap! That’s the way it panned out for WDMP Communications Ltd. on this Tuesday, with London-based package tour operator Thomson Holidays handing over its £2 million (approximately US $3.74 million) UK customer relationship management and customer-acquisition business to WDMP. Thomson is contracting […]
PreEmptive program tops sixty
PreEmptive Solutions (decent name), suppliers of “Enterprise Obfuscation Solution” for the Microsoft .NET environment and Java, announced today that the PreEmptive entrepreneur program has reached over 60 organizations in its first four months of existence. PreEmptive is in a new niche market evolving among startup software development teams, which are using obfuscation tools to provide […]
CRM: It’s in the genes
Now here’s a proper 21st century deal: customer resource management for the genetic materials industry. Representatives of Soffront Software Inc. have announced that Operon Biotechnologies, Inc. has selected Soffront CRM to improve their customer service, marketing, sales, and IT support desk. Operon Biotechnologies claims status as a global leader in custom oligo nucleic acid synthesis, […]
The B-word
There’s something about that magic word “billion” that generates a buzz. Today, it’s a report released from Access Market International Partners Inc. Entitled “Mid-Market CRM: Vendor Strategies for a New Frontier,” the report deploys the B-word in AMI’s forecast for CRM solutions by America’s mid-sized business market this year. The report takes a look at […]
CDC, c360 and MVI
c360 Solutions, now a division of CDC Software, has made its adopted parent company very happy indeed, just five months after its acquisition. CDC representative released figures today showing that c360 had exceeded key business objectives set for the firm. Since April 2006, c360 has reportedly succeeded in • adding 95 new channel partners; • […]
Skura and Novartis team up
A partnership has been announced between Skura Corporation, a closed-loop marketing solutions provider for the life sciences industry, and Novartis Pharmaceuticals Canada. The agreement kicks off what the companies hope is “an innovative initiative to dramatically improve the work-life balance of their Canadian Oncology sales force.” Under terms of the arrangement, SFX Viewer running on […]
Microsoft acquires Colloquis
Microsoft representatives have announced the acquisition of privately-owned firm Colloquis, a maker of conversational online business solutions. Terms of the agreement were not announced. Colloquis software allows the sending of instant messages that retrieve conversational answers through artificial intelligence programs, and the deal is being touted as allowing Microsoft a new capacity to add tools […]