Latest CRM Blog
CRM a spark for Sparks
There’s a piece over on DestinationCRM.com that may or may not come recommended by the Chump. Colin Beasty’s “CRM for Bleacher Creatures” covers an interesting topic for CRM junkies, i.e. the relationship between CRM and sports clubs, but undermines a few arguments with holes in sports knowledge. Beasty discusses the uses of CRM in the […]
Leaning in Texas
Lean? In Texas? Hard to believe but true, as PR out of Commence indicated on Friday with the announcement that Texas A&M University has allied with the company to not only implement Commence lean CRM software, but to employ it for classtime use as well. Under the agreement, the company’s CRM software will be implemented […]
Now SAP in China
SAP kicks off the week this week comfortable in the knowledge that they’ve sold China’s Wumart Group on their product. Friday had SAP inking a deal with Wumart Group, one of the largest and fastest-growing private supermarket chains in China, to employ mySAP ERP and SAP for Retail to upgrade company information systems. SAP claims […]
Agassi serves up “third way” philosophy
If SAP product and technology group president Shai Agassi doesn’t watch out, he might gain the notoriety of a Benioff in industry media: Silicon.com, ZDNetAsia and BusinessWeek all reported yesterday on Agassi’s new “third way” philosophy. Agassi and SAP’s “third way” dogma is basically a middle-ground strategy between a completely software dependent operation and a […]
Spreadsheets seen as dissatisfying, unsatisfactory
Just in case those of you in the industry needed help getting through next week, Centive and Theikos now have a reason for your existence. And those of you who run business without CRM, you’re listening, too. Centive, an on-demand strategic sales compensation management solutions provider, and Southborough, Mass.-based Theikos, a provider of CRM-related services […]
Beware of JabberDog
Though JabberDog is something that sounds like a reason to complain to your neighbors, it is in actuality a new voice broadcast feature suite. InsideSales.com, a provider of on-demand customer relationship management products and services introduced the product to act as enhancement to the InsideSales.com computer telephony integration functionality. InsideSales.com CTI, in turn, provides telephony […]
On the Open Pacific
Representatives of Open Solutions Inc. have announced that Pacific Coast Bankers’ Bank has selected its enterprise-wide data processing platform, minimalistically known as The Complete Banking Solution, and other Open Solutions applications. PCBB is reportedly the second-largest bankers’ bank in the United States in terms of assets under management and provides correspondent banking services to more […]
90-day Infusion
Infusion Software, a provider of on-demand CRM solutions, was able to celebrate 90 days of its Infusion CRM with the release of some nice figures. Infusion CRM is a web-based sales and marketing solution for small business. In this 90 day period, say company statistics, over 100 small businesses have selected Infusion CRM software. Meanwhile, […]
Selectica shuffle continues
Selectica, Inc., a provider of sales execution and contract management solutions, shuffled around the management team a bit today. In are Bill Roeschlein as vice president / chief financial officer; Terry Nicholson as chief operating officer of contract management solutions; and Steven Goldner as vice president, engineering. From the board of directors, out are John […]
PacificNet takes China
China Telecom: Now how’d you like to sign that baby up for implementation? PacificNet Epro was able to bag this one, announcing today the firm’s engagement to enhance the CRM service level and telemarketing management capability of China Telecom’s customer service center known as the “10000 Information Hotline.” Company officials cited the following “deliverables” undertaken […]