Latest CRM Blog
LexisNexis pumps it out
LexisNexis is releasing a bunch of new stuff today, formally launching its client development solutions line, billed as “one of four strategic solution lines supporting the company’s Total Practice Solutions strategy to help professional services firms win.” (“Um, win what?” “Quiet, keep typing.”) The LexisNexis client development portfolio includes LexisNexis Martindale-Hubbell, composed of www.martindale.com and […]
Xplan marks their spot
Wealth management software provider Xplan has acquired PlanTech Consulting for US $15 million in order to add risk analysis and analytics functions to its service package. Xplan calls itself the “leading independent planning software vendor,” and the move is seen as complementing its existing service suite, which includes portfolio management, customer relationship management, practice management […]
German Talisman
And speaking of Talisma, that firm has announced the launch of its Germany-based website www.talisma.de, which will provide Talisma partners and customers with local language support. Alongside this deal, Talisma officials signed a reseller agreement with German system integrator Teleconnect & Service GmbH. With the Teleconnect & Service GmbH partnership, Talisma hopes to open small, […]
British fund management companies failing
“UK fund managers are failing to meet investor demands for customer service” read the headline at FinExtra.com, therefore neatly summarizing a bit of a damning report from Talisma Corporation. According to the CRM software vendor, Brit firms flunk in delivering proper customer service “across a range of channels such as e-mail, web self-service, online chat […]
If i had 100 billion dollars…
Imagine saving over US $100 billion. According to results of a study recently released by Microeconomic Consulting and Research Associates, American consumers and small businesses across the country could save that much money on their phone bills over the next five years as a result of competition in VoIP service. Breaking down those figures means […]
Released on Sunday
Mobiboo, the UK’s first commercial VoIP WiFi network operator, today announced (no joke – on a Sunday, they did) the official launch of its mobile VoIP service. Mobiboo is launching its service with two devices: UTStarcom’s F3000 is a clamshell-design WiFi phone, and Mobiboo Dashboard allows users to send instant messages and files to other […]
MINO passes 100,000
MINO Wireless mobile services company, has announced that it has reached a milestone of 100,000 users. The record was topped just about seven months after launch. Jing Liu, MINO’s founder and CEO, is still excited about the possibilities today: “Consumers associated VoIP with internet phones for a period of time, but wireless VoIP is becoming […]
Free demo of Deacom
Deacom, Inc., producer of the DEACOM integrated accounting and enterprise resource planning software system for building component manufacturers, have announced freebies! Well, they’re only demonstrations of the DEACOM ERP System to attendees of the Annual Building Component Manufacturers Conference (BCMC) from October 4-6 in Houston, Texas … but they’re still free! With links to any […]
Brother Gulf goes Swedish, takes swipes
Printing vendor Brother Gulf has announced it is entering the final stages of implementing a new enterprise resource planning system from Swedish business software developer IFS. Brother Gulf may have an axe or two to grind, because IT managers there did point out specifically that the IFS system will be replacing an Orion ERP system […]
Aberdeen report causes buzz
A report recently released by Aberdeen Group and commissioned by ERP software suppliers Infor, Lawson Software, Plexus Systems, QAD, and SoftBrands has been making the rounds among the industry’s media. The key number you’ll be seeing / have seen in the headlines is 27.6, as in most manufacturers employing ERP software use approximately 27.6 percent […]