Latest CRM Blog

Ka Shui goes Epicor

Hong Kong-based die-casting manufacturer Ka Shui Holdings has selected Epicor Vantage ERP. Ka Shui is currently undergoing a pretty serious expansion right now, adding two manufacturing facilities in China totaling approximately 500,000 square feet and employing 3,500 staff. Ka Shui hopes to exploit Vantage ERP particularly in areas of reducing production and servicing costs, shortening […]

SAP for RPG

RPG group firm Saregama India has announced its implementation of SAP software’s enterprise resource planning application software by SAP at Rs 4 crore (approximately US $870,000). The SAP will be implemented by Siemens and is expected to be completed within the current fiscal year. Subroto Chattopadhyay, MD of Saregama, commented in a seeming aside that […]

No one in here ‘cept for us chickens

Coimbatore-based Suguna Poultry Farm has announced completing the implementation of Oracle e-business suite. Suguna representatives were therefore able to lay claim to the distinction of becoming the first Indian poultry farming company to “use a world-class enterprise applications suite from a global software vendor for ERP and management of other key business processes.” Talking turkey […]

A lean mean aerospace machine

The buzzwords in CRM and ERP these days are “go lean,” and aerospace supplier Neomet announced just that last week. Neomet, which manufactures high performance gas path seals for aero gas turbine engines, has begun implementation of the Syspro ERP system from McGuffie Brunton, which will go live in December. Neomet “expects lean improvements” from […]

On SOA and gaps in ERP

Like many other online outlets for our industry, ZDNet.com reported and commented on Bruce Richardson’s end-of-ERP opinions of last month. (The Chump did, too, on August 30.) Richardson, he of AMR Research, presented a future in which “rapid adoption of service-oriented architectures will lead to the end of the ERP market as we know it.” […]

One Voice in the wilderness

One IP Voice gets more worthy of attention all the time, closing out the business week with a couple of key deals certain to fatten coffers. Last week, One IP Voice, Inc. announced that its OIPV Corp., a national provider of intelligent IP powered business communication solutions, had reached an agreement with Intrado Inc., a […]

Pour some Sugar

Friends, Romans, countrymen, lend Sugar your ears. (Oh, come on, it’s easy, you can do it right over the internet and everything.) SugarCRM, in a recent push to increase their visibility in the software as a service market, has a few things they want to say. They’ll be telling the world (or that fraction which […]

CRM Hall of Fame? Cool!

Wait! There’s one more! Sheryl Kingstone, director of Yankee Group’s Customer-Centric Strategies Decision Service, has won CRM Magazine’s 2006 Influential Leader Award. Kingstone is also the first female in CRM Magazine’s history to be inducted in the CRM Hall of Fame. Wow, the Hall of Fame. “I bet you didn’t even know CRM had a […]

Hey, they’re all winners!

In fact, let’s not wait until CRM firms announce one at a time that they’ve taken home a prize from CRM Magazine at the Destination CRM 2006 Conference. Trophy-baggers this year included the following. Influential Leaders were Edward Abbo, senior vice president of CRM products, Oracle; Larry Ellison, CEO, Oracle; Greg Gianforte, CEO and founder, […]

…Entellium, too

And another CRM Magazine award was bestowed at the DestinationCRM 2006 conference in San Jose, Calif. last week. Entellium announced that its winning of a 2006 Market Leader Award in the Sales Force Automation category from CRM Magazine. Entellium was recognized for its “innovative approach to usability, which has been shown to boost both sales […]