Latest CRM Blog
Trillium builds for mySAP
Harte-Hanks Trillium Software today announced the integration between its TS Quality data quality software and the latest version of mySAP CRM 2005. The Trillium software data quality connector is designed to provide integration of data quality processes for organizations using mySAP CRM. The Trillium Software System has been certified by SAP for integration via its […]
Russell launches Indian version of Salesforce, talks smack about Oracle
India, are you ready for Benioff’s boys? In Bangalore, Salesforce.com Asia Pacific president and CEO Steve Russell himself announced his firm’s agreement with AppExchange developer Theikos to launch an on-demand CRM and support bundle exclusively for India. Under terms of the agreement, Thekois will provide implementation services, comprising data migration, configuration, customisation and business process […]
The Sage’s Logix
Sage Software today announced availability of the new Sage CRM SalesLogix v7 product suite at the annual Gartner Customer Relationship Management Summit in Chicago, Illinois. Sage CRM SalesLogix v7 is touted for new features expanding on the product’s integrated sales, marketing, customer service and support automation capabilities. Said new features include interactive sales dashboards; an […]
CDC in Oz, Brilliantly
CDC Software today announced the acquisition of Australia’s brilliantly named Brilliant Training and Consulting. CDC representatives say the acquisition provides as a strategic fit for Praxa Australia, CDC Software’s consulting services company Down Under, and a significantly bolstering to CDC Australia’s position in the IT software and services market in the land of Irwin. CDC […]
Beyond blogs and wikis?
Traction Software, developer of web-based collaboration products, today announced Traction TeamPage Release 3.7. New features touted in this release include extensible widgets, edit history and rollback, inline sections, flexible outputs to any format, and upgraded mobile device support. Under the umbrella of a mini-campaign of theme “Beyond Blogs and Wikis,” Traction co-founder / president Greg […]
Agassi serves it up
One interview that’s been making the rounds online is a tete-a-tete over at ZDNet with Shai Agassi, president of SAP Product and Technology Group, who spoke with reporters at News.com as ZDNet. This Agassi is no tennis superstar, but he did manage to take the opportunity to go on the offensive against who else but […]
Hello, Embarcadero
CRM Holdings Ltd., a provider of fee-based management services and reinsurance to self-insured workers’ compensation groups, announced that it has signed a stock purchase agreement to acquire privately-held Embarcadero Insurance Holdings Inc. for approximately US $45 million in cash. The deal is expected to close by the end of 2006. Under terms of the agreement, […]
Neocase wins two
Neocase, a collaborative customer care software and services for CRM, today announced two new adoptions of Neocase product: Those by Pacific Coast Companies, Inc., part of the Pacific Coast Building Products premier building material manufacturing, distribution and contracting companies; and SOS, a provider of voice, data and telephony management solutions for small- and mid-size businesses. […]
Autonomy for Nomura
Autonomy Corporation plc, an enterprise infrastructure software provider, today announced that Nomura has selected Autonomy’s IDOL 7 for a multi-lingual deployment to more than 20,000 users. Nomura is a leading securities and investment banking company in Japan, which provides individual investors and corporate clients with a broad range of services, including investment advisory services and […]
Perceptions of precipitation
On-demand customer support software providers Parature, announced today that The Weather Channel Interactive is leveraging Parature’s customer support solution across seven departments. The implementation is part of the Weather Channel’s strategy to gain detailed insight into custome’ perceptions and behavior. Prior to using Parature’s Customer Support Solution, The Weather Channel Interactive was using a mix […]