Latest CRM Blog

Siperian identity

Customer-centric master data management solution provider Siperian today announced a completed set of architectural styles that will assist organizations in deploying a tailor-made Siperian MDM solution. The architectural styles are called Master Identity, Customer-centric Master Data Management, and Customer-centric Operational Views. Siperian’s architectural flexibility seeks to enable companies to “start small within a business unit […]

A lovely sonata

Representatives of Sonata Software Ltd have announced that Sonata Information Technology Ltd, in association with Microsoft India Pvt Ltd, has launched Microsoft Dynamics. Microsoft Dynamics is the big boys’ range of solutions in enterprise resource planning and customer relationship management solutions from Microsoft. Quite a score for Sonata, then. Sonata introduced Microsoft Dynamics to companies […]

Oracle India expands reach

Representatives of Oracle India have announced that it has taken over the provision of customer support for and development of India-specific features in its JD Edwards EnterpriseOne applications. The announcement marks an extension to the support that Oracle currently provides for the standard versions of JD Edwards Applications, and is part of Oracle’s general strategy […]

OfficeMax rates Nielsen highly

AC Nielsen U.S. has announced an information sharing alliance with OfficeMax Incorporated, an agreement that will seeks to enable OfficeMax vendors in gaining new insights into their U.S. outlets sales performance. Under terms of the agreement, AC Nielsen will monitor sales and create a “total trading area” for OfficeMax. AC Nielsen will design and develop […]

Magic Eye watching

ERP solutions provider Eastern Software System has announced that it has launched Magic Eye, an add-on to their flagship ERP product ebizframe. Magic Eye seeks to enable a complete financial overview for ebizframe customers by presenting the customers’ own specific view of the organization’s financial health. It’s the latest launch from ESS of specific functions […]

Neolane for Virgin’s goooooooooooooooooooooals

So CRM may not be as entertaining as David Beckham; at least they’re on the same playing field now. With company PR reporting that the “Neolane Marketing Solution Performs Live at Virgin Megastores,” Neolane reps may now have the weapon of hip in their arsenal (no pun intended). Virgin megastores selected Neolane CRM v4 back […]

VoIP in the Philippines? Killer, dude.

In the Philippines, a “killer application” for internet-based communication has been released … perhaps we should hide the women and children. Where is Superman when we need him? Hidden beneath the somewhat informal PR declaration of Mozcom is a serious product for the island nation: a VoIP service that can integrate webcasting technology. Known as […]

Mosaic launched

Argogroup, a mobile services solutions provider, has announced the launch of Argogroup Mosaic. Mosaic is a managed solution for service assurance and content validation for mobile operators and content providers. The program offers quality control for such providers in the areas of wireless services, testing outbound roaming, validating content, and providing billing assurance. Argogroup Mosaic […]

Fortune award-winner Epicor breezes through Windy City

Enterprise business software solutions Epicor Software Corporation has been on a bit of a creative and financial roll lately, and the company is able to use the International Marketing Technology Show currently going on in Chicago as a springboard for some deserved publicity. One new release first shown at the Chicago show is the latest […]

American Online on the Phoneline

One of the old dogs on the internet is learning some new tricks: America Online has announced today the opening of its new AIM Phoneline service to developers. Through the Open AIM Phoneline initiative, device manufacturers and voice application developers have been encouraged to create new applications and tools that will “extend the value and […]