Latest CRM Blog
ISPhone with an Asterisk
Representatives of ISPhone, Inc. have announced the release of what they are calling the first call accounting package to support Asterisk IP-BPX. ISPhone’s flagship product VoIP-PRO 3, first released in 2003, has been upgraded, reportedly due to numerous internet telephony service provider requests, to include the program. Previous versions of VoIP-PRO had enabled ITSPs to […]
CTI’s invisible VoIP
CTI Group, a provider of online billing, self-care and communication management solutions, has announced the release of SmartRecord IP. SmartRecord is a web-based call recording solution that promises to enable service providers a contact center solution with almost all equipment off-site; company PR claims this is a first and has a U.S. patent pending on […]
Ex-eBayer joins Salesforce board
How important has eBay become in the industry? Important enough to have its former chief operating officer poached by Salesforce.com. Hustling on-demand solutions provider Salesforce closed out its week with the announcement that Maynard Webb would be joining the firm’s board of directors, effective immediately. Webb’s term on the board will run until 2009. The […]
Big in Japan
In Japan, Microsoft won’t be selling its Microsoft Dynamics CRM. Wellllll, not directly anyway. Reportedly with the purpose of avoiding unnecessary competition with those partners selling their own business applications in Japan, the Microsoft brain trust has chosen to sell Dynamics through its partners, rather than to businesses directly. According to the folks at CRMBuyer.com, […]
More Vista views
Following the seriously well-hyped release of its Windows Vista Release Candidate 1 last week, Microsoft Corporation has announced a few more details on the program and on RC1’s availability for broader customer and partner testing. Along with the official announcement of more details came the official announcement of Vista software prices. The prices had been […]
Kintera stays on the road
The folks at Kintera Inc. just have a thing for the good ol’ American open road, reckons the Chump. Kintera, those producers of social constituent relationship management programs, closed its week with the announcement that the firm’s publicity roadshow would be extended to include stop in five more cities. Kintera is holding the tour at […]
Pivoting the Mellon
Pivotal Corporation, a provider of relationship management solutions to enterprise mid-market and blue chip organisations will co-present with global investment management firm Mellon Asset Management at the Gartner Financial Services Summit in London on September 25. On topic will be the Mellon implementation of Pivotal CRM. Mellon head of eBusiness Stephen Johns will discuss the […]
That’s quite a Tool
CRM Real Estate representatives today announced the general availability of RecruitTool, the company’s online real estate agent recruiting service. Until today, RecruitTool had been unavailable outside of select Coldwell Banker NRT offices in the state of Utah. CRM Real Estate decided to go national (and international, really) after seeing some nice results turned in by […]
It’s Logica, captain
European IT service company LogicaCMG has announced an interesting display for the upcoming CRM / CIS Europe 2006 event, namely its “metering expertise.” At the event, LogicaCMG representatives will discuss the theme "Beyond metering – delivering smart value.” To wit, LogicaCMG energy and utilities specialist will present the company’s approach to smart metering, i.e. how […]
21st for the 21st
Appropriately for the 21st century, Salesforce.com today previewed what company PR is calling the 21st generation of its on-demand business applications: Salesforce Winter ’07. Salesforce Winter ’07 is scheduled for availability on an unspecified date in the fourth quarter (imagine that) and – never let it be said that colorful CEO Marc Benioff and his […]