Latest CRM Blog

Marketing Solutions’ solution

Marketing Solutions Inc. representatives were proud to announce the release of Connections Version 4.9.0 today. Connections automatically converted to Version 4.9.0 this week. Enhancements and features touted from this latest version are greater graphics capacity; scheduling automated reports in either Excel or PDF format; a new Outlook integration tool for Connections, which allows the sending […]

Soffront succeeds in New England

Representatives from CRM software provider Soffront Software Inc. today released some results from New England Controls showing substantial improvement to service and support processes since deploying Soffront CRM software. Soffront CRM is employed in the Sure Service division of New England Controls, a supplier of distributed control systems to automate manufacturing processes. Soffront CRM was […]

RightNow, a figure 8

What’s up RightNow? Why, version 8, which will be introduced next Monday. RightNow version 8 is the latest version of RightNow Technologies’ CRM suite. Along with a newly architected interface, RightNow version 8 includes three vertical industry applications – one for the business-to-business relations, one for business-to-consumer, and one for the public sector. The suite […]

THINCing Exactly

The excellently named Exact Software has announced a partnership with Okuma, a computer numeric controls and machining technology company. The exact Exact division to be working with Okuma is Exact JobBOSS which, together with Okuma’s plug and play control platform Okuma THINC allows its machines to "think for themselves.” Terminator-like fantasies aside, Okuma THINC is […]

Lifesaver in Project Ocean debacle?

There may yet be closure in the Project Ocean debacle. Or resolution. Or something. According to the Computer World website, officials from the city of Philadelphia today announced an agreement in principle with software giant Oracle Corporation to restart the water-billing system initiative, reportedly at no extra cost to the city, in which Oracle will […]

Cimnet certified

Cimnet Systems Pvt. Limited, an offshore development center of Cimnet Systems, Inc. and supplier of enterprise resource planning software and services for the printed circuit board industry, has announced its ISO 9001:2000 certification. The firm just attained the global quality standards set forth for software companies by the ISO. To achieve said certification, the Cimnet […]

On the whole, they’d rather be in Philadelphia

Representatives of SAP America, Inc. were proud to announce a nice sale of their ERP software today. Philadelphia Newspapers LLC., a privately held operating company for Philadelphia daily newspapers and media holdings (including The Philadelphia Inquirer, Philadelphia Daily News and Philly.com), has selected mySAP ERP. Philadelphia Newspapers will use mySAP ERP to migrate all financial […]

What’s the Altitude in Brussels?

Independent contact centre solutions vendor Altitude Software have announced will be hosting of Workout ‘06, a CRM outsourcing community-building event, in Brussels, Belgium this week. Over two days, senior executives from major global service providers, Altitude management and partners will discuss the most important trends and challenges facing contact centres today. The event will also […]

G-men? No, e-men!

The Analysis Corporation, a subcontractor of counterterrorism and anti-crime systems and services for the U.S. federal government, and operational business intelligence solutions provider Infoglide Software Corporation today announced a strategic alliance. The partnership, say spokesmen, will greatly enhance the services the two companies offer to the intelligence community. Under terms of the alliance, TAC will […]

Quote them on this

Aspire Technologies, Inc., a provider of sales-quoting software solutions for small- and mid-sized firms, today announced that its flagship application QuoteWerks has been tweaked to support ACT! 2007. QuoteWerks promises to streamline “virtually any” sales quoting process and features touted within the ACT! 2007 compatible product include the ability to pull ACT! contact information, customer-specific […]