Latest CRM Blog
5square’s three-year wait over
Some automotive dealers have been waiting a long time for this. After three years of testing and development, 5square.com yesterday finally released their web-based software which is designed to be used in every step in the sales process. The system automates tasks such as lead management, CRM, showroom control, finances, inventory, customer marketing campaigns, and […]
A couple of ACT!ions
Resource Dynamics has ACT!ed, and the folks at Sage Software are naturally pleased. Representatives of Resource Dynamics, a provider of add-on software and solutions for ACT!, have announced that Tele-Support HelpDesk now supports Sage’s ACT! 9.0. ACT! 9.0 is the latest version of the popular contact and customer management product line. Tele-Support HelpDesk is a […]
RightNow, rated P&G
The folks at RightNow Technologies were able to announce a big-deal deals recently, stating firstly that Procter & Gamble has employed its on-demand solutions in connection with numerous brand names in the huge corporation’s canon, including such household names as Cover Girl, Crest, Downy, Folgers, Iams, Olay, Pampers, Pantene, Thermacare and Tide. RightNow solutions are […]
Global Crossing adds more Europe, Latin America, Asia
Almost twenty years later, the Berlin Wall has finally fallen for Global Crossing and its VoIP service. Yesterday, representatives of Global Crossing it has made its VoIP outbound service available to both enterprise and carrier customers in a handful of Central and Eastern Europe nations together with some parts of Latin America and the Asian […]
Shaw? Wunderman!
Representatives of Wunderman, a unit of WPP Group’s Young & Rubicam Brands, today announced their firm’s acquisition of Shaw Marketing Group, a customer relationship management shop. The autonomous division, to be rechristened Shaw Wunderman, will be led by agency founder and president Richard Shaw. Diageo, producer of fine products bearing the labels of Johnnie Walker, […]
Kings of the Castle
Castle CRM, a premier customer relationship management consulting and application integration company serving mid-sized and large businesses, hosts its third annual Client Council tomorrow at Cipriani Wall Street in nowhere else but New York City. The event will be jointly hosted by Castle CRM and Sage Software, who promise to reveal the Sage CRM SalesLogix’s […]
Wunderkind jumps into PacificNet
PacificNet Inc., a provider of customer relationship management, e-commerce telemarketing services, value-added service and Chinese gaming technology (hey, that’s what’s written on the press material), has announced the appointment of Joseph Levinson to the position of chief financial officer. PacificNet chairman / CEO Tony Tong cited Levinson’s extensive experience working in China and his “US-China […]
Cellular advances
Data Guard Systems, Inc. representatives have announced the release of customer marketing and an e-mail campaign system for integration in their Cellular Manager software. Cellular Manager is an internet-based point-of-sale and enterprise management software platform for cellular retailers, wholesalers, and master agents. New features in Cellular Manager touted include a tracking and marketing list generator […]
Mercedes mastermind manager moves
Digital marketing group Global Beach has poached one from the big boys. Leaving Mercedes-Benz for Global Beach is Jackie Lawton. Lawton was formerly national retail CRM manager at Mercedes-Benz. In what is being called a “major coup for the agency,” Global Beach has appointed automotive CRM specialist Lawton to implement a “Best in Class” global […]
Fokus…fokus…
Norway’s Fokus Bank has announced an agreement with CRM vendor 24SevenOffice and Norwegian payroll processor Bluegarden to develop a web-banking system that includes CRM, payroll and accounting applications and can serve as the back-office administrative hub for businesses. The internet banking system is designed for small- and mid-sized enterprises and allows users to access ERP, […]