Latest CRM Blog
Oracle’s Wookey speaks on Richardson’s ERP doomsday scenario
As a follow-up to his recent postulations on the potential demise of the ERP market (see “R.I.P. ERP?” dated August 30, 2006, here at CRMchump.org), AMR Research’s Bruce Richardson called in Oracle head of application development John Wookey for a long interview. The man who Richardson describes as “having the most difficult job in Silicon […]
Encompix drives the Canadian Vehicle
And from the Great White North, Tilbury, Ontario-based manufacturers Global Vehicle Systems told media today that they had chosen Encompix ERP software to replace QuickBooks and other non-integrated systems. Encompix press material reported pridefully that one reason for winning the account was successful like ventures with Canadian firms Reko International and Systematix. Global Vehicle Systems […]
B&G ERP no. 5
From Down Under comes the news that Bowen & Groves has released version 5 of its M1 by B&G ERP software. New features in the release include support for Microsoft SQL 2005, cost of goods accounting, new time card functions, and RFQ document management. Enhancements include those to purchasing, multi-plant support, shipment, alert, sales order, […]
Ulyett joins the Kyliptix brain trust
At least one industry player will be working with a different title next week: Paul Ulyett has been named to the board of directors of Kyliptix Solutions Inc., a SaaS-based solutions provider. Currently, Ulyett is the president and founder of southern California’s Windsor Consulting. Before going indie and creating his own firm, Ulyett ran up […]
Deloitte newest magician in a Gartner foursome
Time for another Gartner Magic Quadrant nod, it seems, with this time the lucky winner Deloitte. Deloitte has been listed by the analyst firm in the Leaders Quadrant of Gartner’s "Magic Quadrant for CRM Service Providers, North America" report. Deloitte also bagged a spot in the "Visionaries Quadrant for Business Intelligence Implementation." To be named […]
Chinese puzzles
More online games? Cool! Yes, folks, it’s true China.com has announced a grand search for participating developers from Japan, Korea, China, the United States, Europe, India and Australia “with long-standing, successful track records in the development of top-quality and successful online games, and the vision and innovative skill to develop games from the ground up […]
V-Cube icy cool for DirecPath
Vistula Communications Services, Inc., a supplier of flexible and reliable VoIP services to telecommunications carriers and internet service providers, today announced the selection of its V-Cube platform by DirecPath. V-Cube will be employed in running a pilot program for the delivery of DirecPath’s consumer VoIP service offerings. Vistula will initially run a six-month pilot program, […]
Lone star phones
Texas Instruments Incorporated representatives today announced that ZyXEL Communications Corp., reportedly the world’s largest residential gateway provider, has chosen TI’s VoIP products for its voice-enabled DSL access devices, VoIP gateways and IP phones. The first IP phones with the Texas Instruments chipset of the V501D-T1 and the V300 will be available at the CeBIT 2007 […]
Convergys is OK
Call center jobs are moving again, but this time it’s good news. Recently upwardly mobile Convergys Corporation made happy headlines in Oklahoma today with the announcement that the firm would be expanding its customer service work for DirecT-V and thus would need to expand total employment at its Moore plant to about 1,350, a net […]
Hub to establish South Africa as power
And ContactinGauteng was also able to announce another, much more visible achievement today as well: a full-on business process outsourcing skills hub. Gauteng province in South Africa aims at creating a whopping 60,000 new jobs in the call-centre industry within the next three years. ContactinGauteng seeks to develop this potential talent pool to its call-centre […]