Latest CRM Blog
Sign here, Mitek
Mitek Systems, Inc., a provider of image analytics and character recognition software, today announced that it has signed an agreement with CRM solutions provider StayinFront, Inc. to integrate Mitek’s SignProject signature validation software into StayinFront’s sample compliance solutions for the pharmaceutical industry. StayinFront will implement SignProtect into StayinFront Signature Compliance, a system compatible with StayinFront […]
Some of the Oracle timetable revealed
And a bit of a strange announcement from Oracle representatives yesterday, who reiterated that their firm’s PeopleSoft 9 rollout is continuing. The PeopleSoft Enterprise 9 applications suite was released to the public on Monday, and promises an integrated suite of analytic applications, featuring improved enterprise planning in budgeting and forecasting, financial control and reporting. Oracle […]
School’s in: Oracle Academy enters the Philippines
The Department of Education of the Philippines announced a very big deal on Sunday, releasing details of its newly signed memorandum of agreement with Oracle Philippines. The memorandum of agreement is worth US $380 million in grant value and, under terms of the contract, will incorporate the Oracle Academy into its secondary education curriculum. The […]
Servoy truffle
Servoy BV, a supplier of development and deployment tools for business software, has announced its reaching an agreement for venture capital. Lead by European investment firm Private Plus Fund, the funding links several private investors who had previously provided financial support to Servoy. Servoy CEO Jan Aleman immediately promised to “accelerate the execution of our […]
Call center layoffs in America
Publisher and broadcaster industry biggie the Tribune Co. announced on Friday that 120 full-time and 130 part-time call-center jobs would be excised from at its daily newspapers, with the job to be outsourced to APAC Customer Services. APAC plans to place the jobs in the Philippines. The layoffs equal approximately 1 percent of Tribune publishing […]
Unique e-recruitment plan introduced
Bangalore-based JTS Institute has made getting a call center job a lot easier. The firm recently announced its free “e-recruitment” system, which enables job hunters to apply via an online test at www.jtsinstitute.com. The process is three staged, with the online exam first, followed by a telephone interview by a “Voice and Accent expert from […]
Hello, PAM speaking…
On the call center front, news came from Hong Kong early this Monday morning, with the announcement that Oasis Hong Kong Airlines had appointed PAM Limited to establish, operate and maintain its Hong Kong-based call centre services, including staff and equipment. PAM will provide customers and travel agents with sales, general enquiries and customer service […]
Three new phones
The birth of three new phones for two companies was announced yesterday. Philips representatives today announced models called the VOIP321 and VOIP433, names that, unlike other vapid brand names, make it quite clear what this technology is all about. The models, said none other than Philips managing director Matthew Moran, “are a response to the […]
Fusion in China
VoIP provider Fusion Telecommunications International has announced its entrance into a strategic partnership with mainland China-based website Jinti. Jinti is a “community services” website which reportedly receives some 3,000,000 visitors monthly. On the Jinti website, Fusion Telecommunications will market its Efonica VoIP. The Efonica system will also be integrated into the Jinti consumer registration process. […]
M3 expands with Seco
Lawson Software, Inc. representatives today announced their firm’s new contract with Sweden-based Seco Tools for licenses and support for the Lawson M3 software solution. Under terms of the contract, Lawson M3 will become the standard for Seco Tools and its companies worldwide, representing 2,000 users in 22 countries. Lawson will also be responsible for maintenance […]