Latest CRM Blog
Boldly going were no game has gone before
Sennari, provider of CRM-based applications for mobile phones, announced a big win off the tables today: Telecommunications giant T-Mobile will be offering the Sennari PrizePlay gaming service on its t-zones service. The games mahjong, Monopoly, pachinko, Snakes and Ladders, solitaire, poker (excuse me, what? Poker? Where do I sign up?) and Star Trek. (STAR TREK? […]
Playing Keno for 24 hours
Law firm help-desk services specialists Keno Kozie Associates, Ltd. have announced that expansion to and enhancement of its flagship Law Firm Help Desk service to include 24 x 7 end-user support. This appears to be a bit of a short-term gamble for the firm, as no increase will be seen in prices despite the addition […]
Taliferro proposes new verb for the English language
In one of the oddest press releases seen by CRMchump, a creative release-writing type at Taliferro today announced that “to liferro” has become a verb within company parlance and with its customers. Claiming that Taliferro customer service representatives have been “increasingly hearing the expression ‘liferro that!’ from its customers.” The would-be wordsmiths also offer a […]
VoIP growing in leaps and bounds
“VoIP,” perhaps only this year a need-to-know bit of office jargon, is well on the way to becoming an honest-to-A.G. Bell household word. Um, acronym. According to an international survey recently undertaken by broadband communications services analysts Point Topic entitled “IP Telephony,” the voiceover internet protocol business is in fine shape. Headline statistic was naturally […]
Cross-channel Saratoga party
Saratoga Systems has been chosen as CRM software of choice by cross-channel train firm Eurostar. The CRM was deployed in hopes of tightening (and “improving standards of”) communications between the four Eurostar sales teams dealing with leisure and corporate markets in France, Belgium and the United Kingdom. The new software is intended to improve standards […]
Database Solutions announces subsidiary
Officials from Database Solutions, Ltd., a CRM and technology company specialized in the insurance industry, have announced plans to open a new database web development subsidiary, citing a “dramatic” increase in requests for customized sites. The subsidiary will focus on large-scale projects valued at over US $25,000 and will not include web stores or standard […]
Ciao BUCA!
Lawson Software representatives today announced that BUCA, a US $250 million Italian restaurant chain, is standardizing on the Lawson Windows-based ERP system. The move by BUCA is to be undertaken in order to replace disparate applications and manual processes with a single, integrated system. The software will be deployed on four Hewlett-Packard servers, including two […]
Salesforce.com conference call highlights
Salesforce.com closed their day yesterday with the holding of a conference call regarding their earnings for the second quarter of fiscal year 2007. Representing Salesforce were heavy hitters chairman / CEO Marc Benioff, chief financial officer Steve Cakebread, and vice president of investor relations David Havlek. Investor website Seeking Alpha was kind enough to run […]
NetSuite stands alone
NetSuite, Inc. stands alone in the market today, as representatives of that firm were all too pleased to announce their firm’s inclusion in UK-based Computer Business Review magazine’s "10 Most Influential Enterprise Applications." NetSuite was the only on-demand business software suite to make the list. NetSuite was able to stack the prize on their growing […]
Semper Fi, Kintera
Representatives of Kintera, Inc., the software provider specializing in non-profit organizations, have announced the selection of the Kintera Sphere platform by the Marine Corps Scholarship Foundation. The Marine Corps Scholarship Foundation provides financial assistance in the form of scholarships for higher education to children of Marines and former Marines; the Corps will implement the platform […]