Latest CRM Blog
Gateway to Japan
Business integration and optimization software company webMethods, Inc. today announced an OEM agreement between its Japanese subsidiary webMethods K.K., and printing and imaging technology giant Canon Inc. The agreement is to cover the entire Japanese market and has Canon embedding webMethods technology as a standard feature in its imageWARE Enterprise Gateway. The imageWARE Enterprise Gateway […]
Centric’s San Francisco treat
In what is certain to be the first of many developments made public from the IBM Partner Pavilion at the LinuxWorld Conference & Expo running in San Francisco’s Moscone Center this week, Centric CRM has demonstrated what it is calling the first open source application on the open technology platform From IBM, Novell and AMD. […]
Riffa Views riffing on Sage
Representatives speaking on behalf of Bahrain-located property development Riffa Views has announced its move in “competitive service quality,” namely implementation of the Sage Accpac CRM system. Through the Sage Accpac CRM system, all property account managers at Riffa Views have project information available to them on-screen. Using Sales Force Automation, Riffa Views has built “greater […]
Cramer catches the Firstwave
Web-based CRM solutions provider Firstwave Technologies, Inc. today announced the appointment of Lisa Cramer to the position of chief sales and marketing officer. Cramer will head up Firstwave’s sales and marketing efforts, including identifying and developing complementary market opportunities. Cramer comes to Firstwave from a former post as president / COO of Involve Technology. Prior […]
Nissan to be driven by expanded CRM
Meanwhile, on The Continent, DMBulletin.com is reporting a new CRM strategy is in the works for automobile manufacturer Nissan. Called by some an out-and-out “CRM offensive,” the Nissan strategy will entail a series of pan-European customer relationship management initiatives. Figure those wanting a part in this gig to be circling right about now. The Japan-based […]
Hey, KiBS!
Billing it as a “utility-priced CRM,” California company Kyliptix Solutions, Inc. today unveiled KiBS CRM. KiBS is designed for small- and medium-sized businesses and promises “zero upfront costs.” KiBS CRM is a productivity tool that includes customer-service applications for small businesses such as sales force automation, marketing, and customer support. KiBS CRM customer engagement applications […]
Microsoft Dynamics undergoes testing
Avanade Inc., a global technology integrator for Microsoft enterprise solutions, released some results of a benchmark study detailing enterprise-scale use of Microsoft CRM. The Avanade test results demonstrated the relative capability of Microsoft Dynamics CRM 3.0 to scale under a variously sized sales force loads with response times averaging under 0.5 seconds. The Avanade tests […]
Splendid moves from young company
Representatives of Raleigh, N.C.-based SplendidCRM Software, Inc. today announced a pair of new releases with which it hopes to create an “ideal cross-platform CRM” for tight integration with back-office systems. The programs are entitled SplendidCRM 1.2 for Microsoft Windows Server 2003 and SplendidCRM 1.1 for Novell SUSE Linux Enterprise Server 10. Also announced by the […]
Oracle subsumes i-flex
Meanwhile, the excellent online investor newsletter The Motley Fool announced the AMR Research results in tandem with reportage and analysis of another big investment move by none other than Oracle. On Monday, software behemoth Oracle announced the firm’s investment of another US $125 million in Indian software and services firm i-flex, further augmenting the extant […]
And they’re off!
AMR Research has fired the starting gun for what the firm’s brain trust has forecast as a “neck and neck race” in the human capital management market between Oracle and SAP. In a pair of newly released reports, AMR Research analysts examined enterprise application segments. Key among the findings was the statistic putting human capital […]