Latest CRM Blog

AutoSurvey’s automotive automation

Representatives from AutoSurvey, an email and call center survey system, today announced the launch of its latest version built entirely on Microsoft.NET technology. Using the Microsoft.NET platform, AutoSurvey promises to assist in monitoring all aspects of dealership client satisfaction through front end applications, back end service module, and issue management system. As AutoSurvey is based […]

Wonderful toys in San Francisco

In further indication that summer 2006 is not yet over, the annual umbrella industry event LinuxWorld San Francisco runs this week. Arrangers of the event are IDG World Expo and the Bay City’s Moscone Center will play host to the show featuring products, solutions, and analysis of emerging trends. Also promised is new content focusing […]

Spike in output

While many others in the industry were talking in easy in the heat of summer, SpikeSource, a provider of business-ready open source solutions, seems to have been working double time. As reported Friday here at CRMchump, SpikeSource made its biggest move of the year with its release of the "Centric CRM Spike Certified" package to […]

Selectica selects some new board members, releases results

Representatives of Selectica, Inc., a vendor of sales execution and contract management products, has announced financial results for the first quarter of fiscal year 2007. While the results for the term ending June 30 were in no regard stellar, they were positively dark for some high-ranking employees there. Revenue for the quarter was US $5.2 […]

SpyOptic eyes Microsoft CRM

Microsoft scores on the ERP and CRM front. SpyOptic Inc. has selected Microsoft Dynamics GP as its choice of ERP system and will be implementing Microsoft Dynamics CRM to better manage its relationship with its customers and vendors. SpyOptic distributes eyewear and accessories to more than 5000 retail stores in the U.S. The California-based company […]

SAP woos Uncle Sam

SAP’s first major foray in the US public sector was when the state of Pennsylvania adopted a SAP ERP system in the year 2000. Now, the company which has been focusing on government agencies has stated that it will aim to achieve revenue of 20% from the public sector within the next five years. Should […]

Umbria listens to your comments

Another data mining tool that will scour the internet for customer data. Blogs, message boards, chat rooms are mined by this tool from Umbria. Umbria Accent visits open forums and any place in the online universe that shares data. The data gathered by Umbria Accent is categorized according to age, sex, demographics, etc. The data […]

The bossman wont budge

An interesting post on Larry Ellison. Not really CRM but makes for a quick good read.

SpikeSource and Centric CRM together

Votaries of open source have one more reason to cheer. SpikeSource, which provides ready-to-implement open source solutions, has added a CRM package from Centric CRM to its range of products. The product is called "Centric CRM Spike Certified" and is an integrated CRM package that helps companies with the usual stuff, i.e. retain old customers, […]

Workopia works to convince SMBs

Workopia, Inc. which is a Microsoft partner has announced that it will be extending assistance to SMBs in America that wish to assess and deploy effective and inexpensive CRM software. The news released by TMCnet states that Workopia believes it "talks the language of the small/medium company". Workopia not only offers training to a company’s […]