Latest CRM Blog

Trex makes tracks

On-demand sales compensation management firm Centive has announced that Trex Co. Inc. has gone live with Centive solution Centive Compel. Trex Co. is the manufacturer of Trex decking and railing, reportedly the no. 1 brand of alternative decking lumber in North America. Centive Compel is an affordable, on-demand sales compensation management solution that automates the […]

Before the Call gets the call

Before the Call has received the call from Oracle. Representatives from Before the Call, an on-demand sales intelligence solutions provider, have announced that the integration of its sales intelligence suite with Oracle’s Siebel CRM On Demand has been successfully validated by Oracle. Before the Call was launched in autumn 2005. Customers include industry leaders such […]

…and one at Neocase

European CRM systems provider Neocase, too, announced a hiring to start things off in August. William Pollie has joined the firm as senior vice president of sales. Pollie reportedly joined Neocase to assist specifically in its recently launched software solutions for the U.S. market. Pollie brings over 25 years’ worth of experience in developing and […]

Two new at Visitar…

Hosted communications provider Visitar kicked off August by welcoming two key executive appointments: Stephanie Anderson has been named vice president of channel and alliance marketing, while Tommy Nijem will be Visitar’s chief architect and vice president of engineering. Anderson will lead Visitar efforts to deliver a proper channel program. Anderson will craft strategy and design […]

Haygarth OKs CRM for Kia

Marketing firm Haygarth has created a customer loyalty program for the British automobile brand Kia which seeks to communicate with customers at key stages in the consumer process. As Haygarth associate director Tom Charles rationalized, “integrating the CRM and customer acquisition activity is an important step in ensuring that Kia has seamless consumer communication.” Along […]

SMBs turn to VoIP to boost CRM

SMBs that are unable to address CRM-related issues while using enterprise CRM solutions are turning to VoIP. Come to think of it, its all about reaching out to your customer and VoIP enables you to do that at a fraction of the cost as compared to other communication alternatives. A symbiosis between VoIP and CRM […]

Second Verso, same as the first

Representatives of Verso Technologies, a global provider of next generation network solutions, have announced that Latin American broadband Internet and telephony provider BroadBandTech has selected and installed the Verso MetroNet VoIP Overlay solution, including the Verso Back Office solution, an integrated back office application that supports administration, provisioning and billing. Integrating and packaging a standard […]

Encompix in print

Encompix can hang another success story on its walls, as the Summer 2006 issue of International Food Safety & Quality Network features a story in which Encompix may take pride entitled, "Reading Bakery Systems selected Encompix ERP because of its clear focus on engineer-to-order companies." According to Reading Bakery information technology manager Michael Cox, the […]

Batelco adds 200 destinations

Batelco, Bahrain’s leading telecommunications company, has announced the addition of over 200 destinations and a reduction in rates for its international calling cards. The sweeping upgrade was made possible by what Batelco officials call the service’s “great success.” At first, Batelco’s 123 numbers made international calls to only five countries available. Today, the Batelco system […]

Free stuff! Free stuff!

Perhaps the best part of fashioning the CRMchump blog daily is the reportage of free stuff; here’s some more. In an effort to boost sales on individually owned e-Commerce sites, Volusion has offered free live chat software. Volusion Live Chat Software is a 100 percent hosted solution with no server installation needed. The solution was […]