Latest CRM Blog
All the CRM that’s fit to print
Chalk up another contract for salesforce.com. The on-demand business services provider today announced that The New York Times Company has selected salesforce.com CRM for its New York Times Media Group and New York Times Regional Media Group. Under terms of the contract, the New York Times will deploy some 400 on-demand licenses of Salesforce Enterprise […]
“Cellular-like” VoIP out of Israel
After a reported two years in production, Israel-based research and development firm Trans Con Mobile Ltd., has announced the development, construction and successful testing of a patent-pending “cellular-like” VoIP mobile system. Incorporating both network and handset, the technology is WiFi-based and operates in similar fashion to extant cellular-based GSM and CDMA systems. Trans Con Mobile […]
Wheeeee! Cheap WiFi!
Speaking of WiFi, that firm has just introduced a new deal, great for those who wish to access bizarre teevee programming from exotic locales. An annual subscription to Wi-Fi TV at www.wifitv.com has been set at US $24.95. For your 25 dollars, the consumer gets 300 live TV channels and web feeds Aruba, Oman and […]
TMC gives some TLC to Ubiquity
Representatives of Ubiquity Software have announced their firm’s teaming with TMC to develop and deliver content as part of the 3rd Annual VoIP Developer Conference. The 3rd Annual VoIP Developer Conference invites SIP industry leaders to what is reportedly the world’s only IP Communications development conference. Ubiquity SIP experts will hold four sessions covering new, […]
VoIP quantity increasing, quality declining
Ouch. The VoIP industry has taken a severe hit in quality over the past year and a half. Indeed, “Internet Phone Quality Drops Significantly and Steadily over Last 18 Months” ran one headline running the story about Brix Networks’ latest study of the market. Brix reported that a whopping 19 percent-plus of VoIP test calls […]
ISS, SnT BPO implement mySAP ERP for CNI
Malaysia-based CNI Holdings Bhd., a multilevel marketing firm, has invested RM 3.5 million in mySAP enterprise resource planning and logistics outsourcing. The ERP system involved enhancement of the CNI financial and management accounting system, treasury system, materials management, sales and distribution processes, production planning, plant maintenance, and quality management processes. The mySAP ERP project was […]
Aegis keeps its place with a Bookmark
Aegis Group representatives today announced plans to acquire Netherlands-based digital and direct marketing agency Bookmark as part of the Isobar network. Bookmark, which was founded in 1997, is one of the Netherlands’ top digital agencies, and specializes in eCRM, interactive media and customer loyalty maintenance. Bookmark claims assets of €1.4 million (approximately £950,000 / US […]
CRM conference call coming
CRM Holdings, Ltd., a provider of fee-based management and other services for workers’ compensation self-insured groups in New York and California, today announced that it will conduct a conference call at 10:00 a.m. US EST on August 7, 2006 to discuss the company’s financial results in fiscal year 2006 second quarter, which ended June 30. […]
A new toy from Microsoft
Not related to the CRM industry, strictly speaking, the news released from Microsoft will no doubt have medium- and long-term implications everywhere. The announcement, which has multiplied like bunnies fed a diet of Viagra-supplemented carrots, stated that the software giant has confirmed that it is developing a new portable music player to directly compete with […]
Pivotal release
CDC Software division Pivotal Corporation representatives closed last week by announcing the release of the latest Pivotal CRM platform, Pivotal CRM 5.9, this morning. Pivotal CRM 5.9 includes Pivotal Handheld, a BlackBerry wireless handheld mobile application; Pivotal Call Scripting for automating customer interactions; and some other enhancements. Pivotal CRM is designed for companies with complex […]