Latest CRM Blog

Kintera’s quarterly cash

Kintera, Inc. spokespeople announced that the company signed new contracts with a fixed value totaling approximately US $10.1 million in the three months ending June 30, 2006. This follows an announcement of roughly three months ago, stating that in the first quarter of 2006 and new deals representing a value of approximately $8.8 million had […]

Scribe scribes a few templates

Scribe Software Corporation, a provider of data migration and integration software technology for CRM and ERP systems, has announced its release of templates to integrate Salesforce with mid-market ERP systems such as JD Edwards, MAS 90, MAS 200, Microsoft Dynamics GP, and Microsoft Dynamics SL. The templates are built on Scribe Insight, the Salesforce.com-certified integration […]

LANDesk lands

Integrated systems, security and business process management solutions provider LANDesk Software, today announced the release of LANDesk Service Desk. Service Desk is designed to enable delivery of improved support and service through standardization and automation. The solution is the result of a licensing agreement and development relationship with Torchwood, a UK-based provider of IT business […]

Oracle: simply Magic

Another “Magic Quadrant” member has presented itself and surely to the surprise of few, it is Oracle. With over four million CRM deployed seats and over 150 million registered self-service users, Oracle was certain to have its Siebel CRM applications positioned in the “Leader Quadrant” of the Gartner “Magic Quadrant” in sales force automation. The […]

Playing a new game with Doublestein

I didn’t even know such a position existed…i’ve wasted my life…i may be on the verge of a midlife crisis and it’s all Walt Doublestein’s fault. Doublestein has been named to the position of “vp of videogame integration” for New York City- and Los Angeles-based Channel M. For the previous nine years, Doublestein had been […]

Really Simple for CommNet

CommNet, a European business network for small- and mid-sized enterprises, has announced the appointment of Really Simple Systems as strategic partner to offer an outsourced, web-hosted customer relationship management service to 2.3 million CommNet members. This new option promises quick and effective sales and marketing support to members, Aimed specifically at the SME market, the […]

Excell deemed excellent

Excell Services representatives were pleased to announce that their firm had once again been recognized again by Customer Interaction Solutions magazine with the 2006 CRM Excellence Award. The CRM Excellence Award is presented to “exemplary customer contact centers for their consistent commitment to quality, excellence and high ethical standards.” According to the Customer Interaction Solutions […]

Happy sweet sixteen, TGI!

Founded in 1990 and headquartered in Toledo, Ohio, Technology Group International celebrates its sweet sixteen this week. And now, to open the photo album… In 1990, Scott Smith co-founded TGI with Dennis Schmedlen and Bob Goldstine. After sixteen years, Scott still remains to celebrate the company’s birth. Smith attended both Harvey Mudd College and the […]

Open Orange

Orange Business Services and Trading Solutions (née Etrali), a provider of unified communications solutions for the trading community, has announced the opening of their system for CTI, in the hopes of delivering a range of benefits including more efficient communication and enhanced CRM and STP. Opening Orange Business Services Trading Solutions systems to integration with […]

A fruitful summer for Encompix

Summer time and the living is easy…for Encompix. The Summer 2006 issue of International Food Safety & Quality Network recently profiled Encompix ERP as a key player because of its focus on engineer-to-order companies; singled out was the work done at Reading Bakery Systems. According to Michael Cox, IT Manager, this project-based ERP system addressed […]