Latest CRM Blog
Opening up MFG
Promising “more open, more MFG,” a triad of announcements came from OpenMFG, a provider of open source-based enterprise solutions for small manufacturers and distributors, this week. Representatives announced the release of the latest update for the OpenNFG enterprise resource planning application, an aggressive new pricing plan, and contribution of two new modules for a leading […]
Agresso to be aggressive in America
Agresso, a providers of enterprise resource planning solutions worldwide has announced an (what else?) “aggressive entry” into the North American software market. The company will be competing in the mid-market space of organizations representing capital of US $50 million to US $1 billion. Agresso PR is fully confident and knowledgeable that the firm will now […]
Go Directly to Onyx
Enterprise customer management solutions provider Onyx Software today announced that DirectNET has chosen the full suite of Onyx customer relationship management products as a unifying company-wide platform. DirectNET is the top value-added reseller of KVM switch solutions in America. DirectNET selected Onyx’s integrated CRM, business process management and analytics solutions in the hopes of uniting […]
To boldly go where no man has …oh, you know the rest
StarTek, not to be confused with you-know-what, today introduced its contact center support services for consumer-driven health plans including health savings accounts. StarTek, Inc. is a provider of business process outsourcing and optimization services for outsourced customer interaction. Aimed at healthcare executives, StarTek’s solution seeks to assist in the outsourcing of consumer health plan-related customer […]
Saratoga party!
The brain trust over at CRM solutions provider Saratoga Systems apparently decided that it was high to shape the future of the company’s CRM offerings; not unusual that. Also not unusual was the call for the formation of a customer council, and so Saratoga has done so. The new Saratoga CRM Customer Council held its […]
CRM Live from Microsoft
After Windows Live and Office Live SaaS, Dynamic CRM from Microsoft will be the third Live hosted service by the company. The service will first be introduced in North America in the second quarter of 2007. Microsoft is aiming to target SMBs with its initial efforts with CRM Live. Read more about this over here.
Jazzy!
Data pipelining and workflow tools provider Accelrys has announced the licensing of its enterprise technology, Pipeline Pilot, to Jazz Pharmaceuticals, Inc. Pipeline Pilot, from the SciTegic division of Accelrys, seeks to provide Jazz Pharmaceuticals with a flexible and scalable platform to develop a full-featured sales force automation tool and a robust sales reporting architecture. Jazz […]
A first on The Subcontinent
And on The Subcontinent, Customer Operations Performance Center Inc. has announced that the Chennai location of global BPO firm Sutherland Global Services has become the first organization in India to achieve certification for multiple services to the COPC-2000 CSP Standard Release 4.0. The COPC-2000 CSP Standard is the sole certification process designed specifically for the […]
FINEOS finds two more
FINEOS, provider of packaged software solutions for the insurance and banking industries, today announced two executive appointments which PR emphasizes are in support of its strategic growth in Asia Pacific. Mike Brosche has been named Business Development Director, Australasia, while Philip Small has been appointed to the FINEOS board of directors; Small’s specific responsibility will […]
Microsoft’s new scheme
Microsoft Corp. today unveiled a new licensing scheme, which should be enough to draw the attention of anyone and everyone in the industry. (“What? Microsoft? Money? Sssh!”) The new model will use a per concurrent user pricing model across its multiple lines of Dynamics ERP applications. The pricing schedule known as Business Ready Licensing is […]