Latest CRM Blog
Refrigeration company revamps
Microsoft representatives were pleased to announce that mobile refrigeration manufacturer Waeco Pacific has revamped their ERP system with Microsoft Dynamics NAV. The archaic legacy system at Waeco had reportedly “plagued all aspects of the company,” in management, ordering, stock control and dispatch. Operations such as stocktaking, stock control and communication had been done manually. Enter […]
Singapore vs. India: The call center battle rages on
All over the Asian media today are the results of a recent study undertaken by Singapore’s Kelly Service regarding call centre operators’ wages. The central compelling statistic was simply that call center operators in Singapore make a minimum of three times more than their counterparts in India. Media in India saw fit to mark this […]
Oracle bigger in Asia
As Oracle has slowly been releasing its income figures for fiscal year 2006, representatives yesterday announced revenue growth in the region of the Asian Pacific (comprised of Australia, China, Hong Kong, India, Indonesia, Korea, Malaysia, New Zealand, the Philippines, Singapore, Taiwan and Thailand) and Japan of approximately US $2.02 billion in total revenues for the […]
Vecta? You betcha
Sales intelligence solutions provider Vecta, has announced the launch of Vecta OnDemand. Vecta PR proclaims two firsts with the release: Vecta OnDemand is in fact the first software as a service product from the firm, and truly operational business intelligence SaaS has heretofore been non-existent. The new service has three components: subscription licensing, hosted delivery […]
Feeding the Bulldog
Convergent billing specialist Cerillion Technologies yesterday announced the successful implementation of the Cerillion CRM and billing solution for Bulldog Communications Ltd. Bulldog, a subsidiary of Cable and Wireless, had Cerillion Revenue Manager, CRM Plus, Mediator and Information Manager products implemented, in hopes of supporting VoIP and metered broadband services business. Migration of the extant customer […]
And more lucently
Lucent Technologies was also in the news late week, having been tapped by big boys Verizon Wireless to deploy the CDMA2000 1xEV-DO Revision A technology into the nationwide network. Lucent’s Rev. A solution consists of incremental hardware and software upgrades to Verizon Wireless’ existing Lucent-supplied base stations. With the solution, Verizon Wireless seeks to introduce […]
Speaking lucently
Nomadix, Inc. and carrier HotSpots have announced the expansion of an existing agreement with Lucent Technologies to provide global remote technical support and repair and exchange services for the Nomadix Service Engine. The Nomadix Service Engine is the core infrastructure component for Nomadix public access Wi-Fi products; Lucent’s RTS and RES are planned to “become […]
Low-cost alternative? True
True Internet, a unit of Thai telephone company True Corp, will this week launch consumer VoIP telephony, initially as a PC-to-PC only service. True seeks to provide a low-cost alternative for residential phone users, and is planning to extend the service to offer PC-to-fixed line telephony in the near future. The Thailand national telecommunications commission […]
VoIP gateways on the rise worldwide, says report
A new Synergy Research Group report has been released, with a few teasers released to the public at large. Included was the news that the IP multimedia subsystem business is still showing strong growth rates worldwide, with the Asian Pacific region’s quicker than those of Europe and North America. Synergy statistics show that sales of […]
NetLogic comes to Texas
According to the San Antonio Business Journal, the Lone Star State is about to welcome a new occupant: NetLogic Inc. The newspaper today ran the story proclaiming that NetLogic Inc. VoIp would soon be expanding into Texas. Texas companies will soon have another choice in phone service. NetLogic Inc. is expanding its VoIP business to […]