Latest CRM Blog
Ipedo XIP for salesforce.com AppExchange released
Ipedo XIP is an enterprise information integration software platform that seeks to integrate information from across the enterprise into Salesforce. Composite views of data can be done in Oracle, SAP and Siebel in addition to Salesforce. Ipedo XIP is also offered for test drives. Ipedo XIP is designed to allow aggregation and presentation of information […]
No blues in Bluespring
Bluespring Software announced today that the firm had been named a finalist in the Microsoft “Technology Innovation Partner of the Year” in the ISV/Software Solutions category. The awards recognize Microsoft registered, certified and gold-certified partners that have developed “exemplary” solutions. In the case of Bluespring, it was the Bluespring BPM Suite that received singling out. […]
As the CRM world turns, episode seven
Some pursuers are persistent indeed. With a tenacity that would inspire a cross-dressing Shakespeare heroine, CDC Software continues to win Onyx Software Corporation. In a conference call to investors, CDC Software executive vice president of strategy pleaded his case to investors, running with the party line that the third and latest buyout offer is a […]
That’s Mister Rogers to you
Amdocs, a provider of software and services to enable integrated customer management, and Canadian communications and media company Rogers Communications today announced that Rogers will implement Amdocs CRM across cable, wireless and telecom lines of business. This implementation is part of Rogers’ integrated customer management strategy rollout which involves upgrading its entire telecom system currently […]
Arvato and Avaya
Arvato Services, a provider of CRM services through IT systems applications, has selected communication solutions from Avaya Inc. to connect its call and contact centers via VoIP technology. Arvato Services specifically required an intelligent communications solution to connect its contact centers in Buenos Aires, Argentina and in Kitchener, Canada. Avaya installed Avaya Communication Manager 3.0 […]
Onyx parties in Vegas
Onyx Software Corporation announced today that the company had won the Platinum award as part of the Cognos 2006 Global Partner Awards in recognition of its success with the Cognos solution. Representatives made the announcement at the Cognos Partner Summit 2006 in Las Vegas, always a great place for a summit. Onyx Analytics is designed […]
Enterprise management system: You know, for kids!
International nonprofit humanitarian organization Children International has announced its going live enterprise-wide with Aptify. Aptify is a provider of customer / member relationship management, e-Business, education management and other applications; the firm seeks to enable CI in providing responsive and personalized service for its sponsors, donors, and field offices worldwide. Under the agreement, Aptify hopes […]
Sage in Asia
The Sage Group plc has released its customer relationship management solutions for small- and mid-sized businesses in Asia. Sage will be launching entry level CRM solution ACT! by Sage; SageCRM.com, an on-demand CRM service / on-site deployable and configurable, full suite CRM; and Sage CRM SalesLogix, a customizable CRM suite. Sage Asia managing director Low […]
Bracknell takes Lagan
Relationship management systems provider Lagan today announced that Bracknell Forest Borough Council members have signed a contract with the firm for their Frontline Customer Relationship Management system. The system is currently being implemented, and seeks to more efficiently allow council customer services to respond to enquiries from more than 110,000 residents plus “handling enquiries from […]
Technalign Qs up
Technalign, Inc. and InsynQ’s Appgen Business Software group have announced their firms’ partnership to provide InsynQ accounting software products Appgen’s MyBooks Professional and Custom Suite. Technalign will deliver Appgen applications through its partner network. Prices start as US $59 and run as much as US $295 for the “Executive Dashboard” reporting module. Appgen applications will […]