Latest CRM Blog
Onyx still doing business in the shadows of buyout
Customer management solutions provider Onyx Software Corporation, that Bellevue, Wa.-based firm working and trembling under the great shadow of a CDC buyout, today announced that Israel’s largest provider of outsourced contact center services Tikshoov has selected Onyx as its multi-tenant CRM platform. Tikshoov boasts 2,500 employees operating 1,800 contact center workstations from six independent locations, […]
Dough, a dear
Innovative wireless software provider Pyxis Mobile, Inc. has announced its mPlatform Alliance partnership with capital markets contact and ownership data provider Bigdough. This initiative will deploy Pyxis integrated client relationship management to customers via mobile device. The technology has been made available to Bigdough through that company’s participation in Pyxis Mobile’s mPlatform Alliance program. Bigdough […]
A new AutoTask for N-able
MSP platform vendor N-able Technologies today announced their rebranded version of the AutoTask service optimization product. Rensselaer, N.Y.-based AutoTask, a hosted MSP business optimization platform provider, is now available as an N-power service for customers of Ottawa-based N-able. AutoTask has marketing partnerships with MSP platform vendors including SilverBack Technologies, Cittio and LPI Level Platforms. AutoTask […]
She sells Sea Leisure CRM by the seaside
Aquarium operator Deep Sea Leisure announced new customer relationship management software to improve sales intelligence and boost attendance. Chosen for the project was hospitality point-of-sale and head office software Venpos from VcsTimeless, who implemented the system overnight to ensure zero down time. Tills were also installed with chip-and-PIN. Designed specifically for the firm, the system […]
CDC looms over Onyx again
Oodles of news and buzz from Onyx’ way today, with media outlets everywhere presenting a different spin on events. The short story here is that Hong Kong-headquartered CDC has put in yet another bid for the reluctant Bellevue, Wash.-based Onyx Software. Many news sources, including this website, had figured the purchase of Onyx by M2M […]
How to get to InfoStreet
It’s here. Tarzana, Calif.-based InfoStreet Inc. representatives were happy to announce today the release of their newest web-based application: Sales Force Automation and Customer Relationship Management. The CRM application is pushed as a massive addition to the on-demand IT software suite StreetSmart, which became available today as well. Free use of StreetSmart CRM has been […]
CA gets MDY
Computer Associates International, Inc. representatives have announced the company’s acquisition of records management software and services provider MDY Group. Computer Associates promises to make no immediate changes to MDY and will continue to sell and support MDY product. Terms of the agreement were not disclosed. Industry buzz finds the deal a wise one of the […]
Mergers and acquisitions will continue
Analyst firm Gartner, Inc. predicts be no letup in merger activity in the CRM industry even after the massive buyouts of Siebel and PeopleSoft undertaken (and taken over) by Oracle. In press material, Gartner lists twelve major industry acquisitions within the last two years. The Gartner report cited CRM founders “selling out in capitulation” or […]
The Click clique
On-demand supply chain management solution provider Commerce, Inc. has announced that gateway security firm IronPort has extended its contract for the Click Commerce demand chain management solution. The Click Commerce solution is designed to capture and track leads driven by its partner community, eliminate conflict using deal registration, and deliver this information into IronPort’s customer […]
Hanks connecting the Dots
It’s good to be named Hanks these days. If you’re in the news and your first name is Tom, well, congratulations, you’re starring in the biggest American grosser of the year. If your first name is Harte, well, you’ve got lots to be proud of, too. Yesterday, marketing company Harte Hanks Inc. was able to […]