Latest CRM Blog
New Ventures
Representatives from enterprise feedback management solutions provider Perseus Development Corporation and WebSurveyor, leading provider of online survey tools for business professionals, today announced the merger of the two companies. The entities will be combined under a newly formed holding company funded by Austin Ventures and can now count an installed customer base of more than […]
Play it, infoMaestro!
Enterprise content management solutions provider RWD Technologies, Inc. is pleased to announce the release of the infoMaestro enterprise content management solution, a product geared especially for the life sciences industry. Upon the product’s release, RWD’s Applied Technology Solutions division senior vice president Scott Paddock promises that “Leveraging our deep domain expertise, infoMaestro(TM) packages RWD’s best […]
New driving force for Earnhardt
CRM software vendor FireSocket announced today that US $1 billion auto dealer group Earnhardt Auto has standardized its customer relationship management operations on the DealerSocket system. The move will affect all departments at Earnhardt’s nine Arizona- and Texas-located automotive dealerships, including its BMW, Ford, Chrysler, Dodge, Honda, Hyundai, Jeep, Lincoln, Mercury, Mazda and Nissan. The […]
They’ve got the Power
Power protection and conversion technology firm Powernetics has recently signed a contract with Codestone Technologies to implement SME CRM software solution SAP Business One. Powernetics had been using a DOS (!) system. Powernetics will use the solution to manage sales order processing, purchase order processing, bill of materials, and manufacturing. Codestone Technologies is a leading […]
StayinFront’s front page news
The braintrust of enterprise-wide customer relationship management applications provider StayinFront, Inc. is clearly thinking globally: StayinFront representatives have announced the opening of its newest offices in Dublin, Ireland and Melbourne, Australia. StayinFront headquarters are located in Fairfield, New Jersey with other offices in Illinois; the United Kingdom; Belgium; Australia; Singapore; and New Zealand. StayinFront EMEA […]
Jumping in
Tarzana, Calif.-based on-demand applications provider InfoStreet has taken the big plunge into CRM. Though InfoStreet had offered its StreetSmart applications through VARs for years and had produced many software as a service programs over a decade but, as InfoStreet CEO Siamak Faraqh says, “CRM is our first add on.” InfoStreet promises their new CRM application […]
Wunderful!
Early reports out of London say that Harrison Troughton Wunderman will win the Monster.com online customer relationship marketing business. The pitch was delivered by Wunderman Europe / Middle East / Asian Pacific, involved Harrison Troughton Wunderman in the UK, with Wunderman Paris & Wunderman Germany also involved. HTW was vying for the online account against […]
Knowledge Base rewarded
Knowledge Base Marketing announced today that IDG’s CIO magazine has recognized the firm with the 2006 CIO 100 award. The CIO 100 Awards honor companies that “use information technology in innovative and strategic ways” and are chosen by CIO Magazine editorial staff. CIO magazine recognized Knowledge Base Marketing for designing its open system service-oriented architecture […]
RightNow in the navy
Bozeman, Mont.-based RightNow today announced that Navy Federal, the world’s single largest credit union, has selected RightNow Service. In particular, Navy Federal is deploying RightNow to automate routing and responses for some 35,000 secure email messages received monthly. Navy Federal has reported a dramatic increase in the number of secure emails sent from its password-protected […]
CoreTrac in Michigan
CoreTrac, provider of CRM / sales force automation solution ResourceOne, today announced that Grand Rapids, Mich.-based United Bank of Michigan has chosen ResourceOne to manage contacts and pipelines and recommend cross-sells. Under terms of the contract, ResourceOne will consolidate all customer information and accounts including integrating insurance and brokerage systems to one view. ResourceOne promises […]