Latest CRM Blog
Don’t pity the Fool
No foolin’ around. Baltimore, Md.-based Invoke Systems, the national partner for Microsoft’s customer relationship management tool, announced the company has been selected to implement the Microsoft CRM 3.0 application by The Motley Fool. Since 1993, The Motley Fool has specialized in investment information, advice and trend-tracking in online and offline media channels including www.fool.com; eight […]
Oracle opens a bit, agrees with Open
Ever so slowly is Oracle revealed information about its new customer relationship management strategy. Following completion of the Siebel acquisition, Oracle EMEA CRM John Simpson told SiliconRepublic.com editorial that there would be no forced upgrades to new technology as a result of the deal. Again, Simpson pushed the more headline-grabbing aspects of the plan, i.e. […]
Zoho ho ho ho!
Network management software producer AdventNet Inc. today announced the release of Zoho CRM, a web-based customer relationship management solution to assist mid-sized businesses in creating an optimal CRM strategy to increase productivity. Zoho CRM provides sales force automation, marketing automation, order management and customer support management. New features in Zoho CRM includes allowances for tracking […]
Pivotal choice for Ziegler
CRM solutions provider Pivotal Corporation today announced that Wisconsin-based boutique investment banking and investment services firm The Ziegler Companies, Inc. has selected Pivotal Private Banking, Pivotal Capital Markets and Pivotal Asset Management in order to enhance its interdepartmental collaboration, promote maximum cross and up-selling and support first-rate service across its investment banking, wealth management and […]
Think and Connect
Representatives of Think Mortgage today announced the engagement of Customer Connect Associates to implement Salesforce.com. Customer Connect will assist in developing and automate Think Mortgage business processes in delivering wholesale lending services to brokers across America. Founded in 2000, Customer Connect Associates is touted as improving customer relationship with the copyrighted LUCK process for creating […]
Say, more SSA
Enterprise business software and services provider SSA Global today announced the general release of SSA Sales 7.0 and SSA Service 7.0, enhancements to SSA CRM, the company’s suite of customer relationship management solutions powered by E.piphany. The solution seeks to provide a comprehensive 360 degree view of each customer by providing a customer and product […]
PacificNet and the Asian Pacific
PacificNet Inc., a CRM and telemarketing services, call center, Ecommerce and value-added services provider in China, announced today that the Hunan Branch of China Telecom has selected the PacificNet Epro subsidiary to provide CRM consulting and call center training services. Under the agreement, PacificNet Epro is contracted to enhance the CRM service level and telemarketing […]
MATERNA feelings about Art
Art Technology Group, Inc., technology and solutions provider to e-commerce sites today announced a wide-ranging partnership agreement with independent IT service management, customer service management and government services solutions provider MATERNA Information & Communications. With the new status as preferred ATG partner, MATERNA becomes the first solutions provider in Germany to support the new ATG […]
Abracadabra!
Business integration and development technology provider Magic Software Enterprises Ltd. today announced that it has sold its worldwide CRM activity to eContact Software Ltd. The Magic Software CRM system is designed to assist in managing customer relations and call centers; the main part of Magic clientele is based in Israel. Along with the announcement, eContact […]
Hitachi chooses Microsoft Dynamics CRM 3.0
It is always good, Microsoft executives would no doubt agree to be looked upon favorably from the Pacific Rim. Today Microsoft announced the support for Microsoft Dynamics CRM 3.0 by business and IT consulting company Hitachi Consulting. Hitachi Consulting is a wing of mammoth Hitachi, Ltd. To teaming up was little surprise: Earlier in the […]