Latest CRM Blog

TARGUSinfo chooses Salesforce

On-demand business services provider Salesforce.com today announced that TARGUSinfo, a provider of on-demand data, is using the Salesforce AppExchange platform in integrating and optimizing cross-department operations. TARGUSinfo noted certain goals achieved, a single, central hub for prospect and customer communications across marketing, sales, finance and human resources. TARGUSinfo installed the AppExchange Platform to build and […]

Oracle validates

And finally from Oracle came the Oracle Validated Configurations program, which supplies customers with validated and supported architecture of software, hardware, storage and networking components in order to successfully deploy Oracle solutions on Linux. The Oracle Validation Test Kit has also been made available to the company’s strategic partners so that Oracle Validated Configurations may […]

Tecumseh chooses Oracle

Next up for Oracle was the announcement that Tecumseh Products Company, an independent global manufacturer and supplier, has selected the Oracle E-Business Suite as the platform for its information technology initiative Single Common Global Growth, to be rolled out to 35 manufacturing plants worldwide. With Tecumseh’s SCG2 implementation was the deployment of Oracle Product Lifecycle […]

Ho hum: another acquisition for Oracle

Just hours after le Guisquet’s talk, Oracle was able to release more news, this item featuring what the firm does best these days: acquisition. LaJolla, Calif.-based Telephony@Work will now call Oracle folks boss under terms of a full buy out. The flagship product of Telephony is CallCenterAnywhere, an IP software-based system for contact centers currently […]

More on Fusion from Oracle

All over the newswires the past forty-eight hours or so has been Oracle, with several items coming from the big guys. Yesterday, Oracle executives attempted to play a PR ploy in seeking to allay customer concerns on Tuesday about the future of its product, and specifically about the long-awaited Fusion. The gist of the message […]

Absolutely Zilliant

Representatives of data-driven price management applications provider Zilliant have announced that Zilliant Precision Pricing Suite 5.4 has successfully completed formal integration certification testing with SAP NetWeaver. Zilliant takes much pride in the earned “Powered by SAP NetWeaver” label, which was rewarded in the wake of the Zilliant Price Integration Framework release. Price Integration Framework is […]

Robust Gains Resulted From Strong Vendor Performance

Some excellent news for the industry from researchers at Gartner, Inc. was released today. The bottom line being the bottom line, all stories are certain to lead with the key statistic showing that worldwide customer relationship management total software revenue totaled $5.7 billion in 2005, up 13.7 percent from 2004. Gartner research director Sharon Mertz […]

Gimme 4!

Microsoft Corp. yesterday released its Dynamics AX 4.0, the latest upgrade of its high-end enterprise resource planning software Monday at the Microsoft Tech Ed 2006 conference in Boston. The product was made available yesterday in the U.S. and Canada; China, Denmark, France, Germany and the United Kingdom should receive the product this week, and the […]

Avaya scores on both sides of Atlantic

Quicker than the Czech Republic side scoring goals on Team USA is the news flowing out of business communication applications, systems and services provider Avaya. The news stateside this week concerns the Microsoft Tech Ed 2006 conference in Boston. The Basking Ridge, N.J.-based firm is a gold sponsor of the event, and seeks to use […]

eDesktop, eMobile, easily flowing beer

A pair of announcements came out today from Entellium. First came the news that Entellium eDesktop Release is no available; the product is touted as a “significant” update to the extant Entellium web-based CRM suite. eDesktop is described as a “downloadable smart client” which, through is high speed, ideally increases effectiveness and productivity; another nice […]