Latest CRM Blog
Hauling groceries in Finland
CDC Software division Industri-Matematik, a leading provider of supply chain software solutions and services for process manufacturers, wholesalers and logistics services providers today announced that Finland-based grocery and household product wholesaler Tuko Logistics has completed the upgrade of its warehouse system with the new version of Industri-Matematik IMI Warehouse. The new system was deployed in […]
King Parrot wants PacificNet Inc. CRM
PacificNet Inc., CRM, telemarketing services, call center, interactive voice response, direct response television, and value-added services solutions provider in China, announced today that its subsidiary PacificNet Epro has successfully implemented Epicor CRM and Business Intelligence solutions for King Parrot, a Hong Kong-based multinational catering group. In recent years, King Parrot Group has enjoyed required a […]
IBM announces System X
Two pieces of news out of IBM Singapore today. In a joint announcement, IBM representatives there told of three newly released products and a new education center. IBM announced the launch in Singapore of System X, the latest in the xSeries product line, seek to assist in helping customers move to a systems-based approach to […]
HBS report released
Healthcare consultancy HBS Consulting has released Customer Relationship Strategies in the Medical Device Industry — The Role of CRM and Knowledge Management, a new strategy review regarding that niche industry. Study authors conclude that poor information and cumbersome processes seriously hamper the sales and service operations of medical device companies. The report illustrates implementing systems […]
Oracle in South Africa
South African Tourism today announced the successful implementation of Oracle’s e-Business Suite special edition; this edition is a business applications suite designed specifically for companies of ten to 500 employees. Implementation is managed by Navigor, EOH’s Oracle business unit, and carries a price tag of 2 million rands. The group’s financial management information had, until […]
Microsoft in Malaysia
Microsoft has announced the signing of a memorandum of understanding with Malaysian independent software vendor IFCA MSC Bhd. to adopt the Microsoft .NET platform. IFCA will be standardizing its software development in harmony with Microsoft .NET for its product offerings in various markets including contract accounting, CRM, distribution management, hospitality, knowledge management, manufacturing management and […]
Sony on the EDGE
Building upon its global PC card business, Sony Ericsson representatives announced the quad band GC86 EDGE PC Card, successor to the GC85 PC Card, and compatible with many common business applications including CRM, Microsoft Exchange, Microsoft Outlook, Lotus Notes, Netscape, SAP, Siebel and Messenger. The GC86 features an integrated antenna and is designed for entry […]
Take a Sip
VoIP telephone TerraSip S.A. has announced the development of a standard which provides VoIP users with a method of making CRM systems, address books and other applications CTI compliant. The new function of Sip Telephony allows the user to initiate a telephone call with “URL dialing,” i.e. by following a link to an internet address. […]
Lewis Silkin LLP selects InterAction by LexisNexis
LexisNexis Interface Software representatives announced that London, U.K.-based law firm Lewis Silkin LLP has selected InterAction to be the firm’s CRM solution. The staff of 250 at Lewis Silkin will have InterAction integrated with Microsoft Outlook, Axxia’s Arista practice management system, Hummingbird’s DM5 document management system and other Microsoft Office applications. To date, Lewis Silkin […]
Webinar announced by Avectra
Avectra, the top provider of web-based association management software solutions and Forrester Research analyst Liz Herbert will host a one-hour Webinar on Thursday, June 8th at 2pm EST entitled “Lessons Learned: Selecting and Implementing Association Management Software.” Herbert is a premier analyst on the Forrester enterprise applications research team and is touted as a leading […]