Latest CRM Blog
The Inaugural 2010 ThinkForward Awards Presented to 8 Solutions Providers
CRM consultancy Beagle Research Group recently delivered its inaugural 2010 ThinkForward Awards for laudable CRM software-producers. In particular, as Denis Pombriant, founder of Beagle Research says, the award recognizes software companies for three criteria: sustainability in business processes, cost containment, and building stronger customer relationships. The award name “ThinkForward” originated from Thomas Watson, Sr.’s “think” […]
Update: CRM Brings Life Sciences CRM to iPad
Update CRM, a CRM solutions provider for the life sciences industry, has announced that they have added iPad compatibility to their latest CRM release update.revolution touch. Update’s new app has been tailor made for the iPad, taking full advantage of its larger screen size and operating platform. Update’s new iPad CRM streamlines various functions across […]
Salesforce.com and Facebook
As the recession struck, most companies were either busy licking their wounds or trying to minimize sales losses. However, this was not the case for social networking titan Facebook. During this time period, Facebook had reached such astounding sales growth that it become more than it could handle, so they turned to another organization for […]
Microsoft Dynamics CRM 2011 Features Announced
This week was the July Microsoft Worldwide Partner Conference. Microsoft announced the new and updated features of Microsoft Dynamics CRM 2011, Microsoft’s next version of its customer relationship management solutions. Microsoft Dynamics CRM 2011 will have a similar interface as Microsoft Office Suite, but the new version will integrate with the Microsoft Dynamics Marketplace which […]
FirstRain Snapshot CRM App for Salesforce.com Released
FirstRain Inc., a technology and marketing company, announced the release of their free application for Salesforce.com. The application, entitled FirstRain Snapshot, will help businesses with customer relationship management (CRM). It will help business professionals connect with their customers because the application will provide customer insight and information about business competitors. The goal of FirstRain Snapshot […]
Microsoft’s Worldwide Partner Conference 2010 Taking Place This Week
This week, Microsoft is hosting its annual Worldwide Partner Conference. The Conference began Monday and will run through Thursday. Things kicked off with a capella group Mosaic’s rendition of “I’ve Gotta Feeling” to a stadium packed with Microsoft associates in collars. The music group’s cover had a sense of occasion, with subtle lyrical modifications such […]
Microsoft Tries to Beat Salesforce.com with Upcoming CRM App Store
Following in Salesforce.com’s footsteps with AppExchange, Microsoft will create its own CRM application store. The Microsoft CRM 2011 marketplace will be available in beta form in September, then generally available by the end of this year. The CRM app store will allow Microsoft partners to sell applications to complement Microsoft Dynamics CRM, Microsoft’s complex and […]
TenDigits Releases MobileAccess 4.7, A Microsoft Dynamics CRM Mobile Solution
Last weekend, TenDigits Software, Inc., a mobile Microsoft Dynamics CRM provider, announced the release of MobileAccess 4.7. The mobile CRM application provides access to Microsoft Dynamics CRM from any smart mobile device, including the iPad, iPhone, and iTouch. This newest iteration of the product also provides new mobile features to Microsoft Dynamics CRM. Mobile CRM […]
Chesapeake Will Implement Vertex’s CIS
Today, Vertex, a leading customer relationship management (CRM) solutions provider, announced that Chesapeake Utilities Corporation has selected its customer information system (CIS), eCIS+, to improve their business operations. Chesapeake Utilities Corporation is a utility company that distributes natural gas and electrics to over 165,000 customers. Chesapeake Corp. needed to address their growth and improve the […]
Microsoft Dynamics CRM Helps Jelly Belly
Jelly Belly Candy Company, the famous international candy manufacturer, was in need of a customer relationship management system so it decided to deploy Microsoft Dynamics CRM. In the last decade, Jelly Belly has grown rapidly as it has expanded its product selection and number of offices. In 2007, it installed an enterprise resource planning (ERP) […]