Latest CRM Blog
Soffront CRM version 8.6
Fremont, Calif.-based CRM software provider Soffront Software has released Soffront CRM version 8.6, promising “considerable” enhancements to marketing, sales capabilities, customer support functionality, automation and integration. In marketing and sales capabilities, Soffront 8.6 seeks to improve efficacy in sales. A new module allows the design, execution and tracking of surveys. Enhanced calendar filtering seeks to […]
WebSource Version 5.1
Milwaukee, Wisc.-based Webcom, Inc., announced the availability of Version 5.1 of its WebSource Configuration, Pricing, Quotation and Proposal solution. The version marks a highlight for Webcom, Inc., as Webcom, Inc. CEO / founder Aleks Ivanovic said simply that “WebSource CPQ version 5.1 is the culmination of our client-driven approach.” Worked over from top to bottom, […]
CGI Group acquires Plaut Consulting SAS
The City of Love was the City of Acquisition, as CGI Group, Inc. announced the purchase of French management and technology consulting firm Plaut Consulting SAS. Founded in 1998, the Paris-based company boasts annual revenues of approximately €14 million (approximately US $18 million). The acquisition is expected to close on tomorrow. SAP solutions implementation firm […]
CRM support for Charnwood Borough
An open tender was announced today, with Charnwood Borough Council inviting expressions of interest to provide a CRM solution to support its front- and back-office staff. The solution must possess the following functionalities: multi-channel access including the ability to uphold the same high standards across multiple different channels; back-office integration with legacy and partnership systems; […]
LexisNexis InterAction 5.5
LexisNexis Interface Software has announced the release of InterAction 5.5, the latest upgrade to its customer relationship management solution for professional services organizations. InterAction 5.5 seeks to extend firms’ ability to leverage relationship intelligence in the global marketplace; expand the scope of data firms can centrally capture and manage; and provide new reporting capabilities to […]
Teradata scores with Gartner
Teradata, a division of NCR Corporation, announced that Gartner Inc, leading provider of research and analysis on the global information technology industry, positioned Teradata in the leaders’ quadrant among customer relationship management vendors who provide multichannel campaign management solutions. Gartner analyst Adam Sarner’s wrote the report, entitled “Magic Quadrant for Multichannel Campaign Management, 1Q06.” The […]
RightNow Systems for IDOR
The Illinois Department of Revenue has released figures showing the improvement to service and insight provided by deployment of RightNow solutions. RightNow systems factor into most aspects of IDOR, a department responsible for the collecting of approximately US $30 billion annually for state and for local governments. The department regulates riverboat gaming and horse racing, […]
Pivotal CRM for Julius Baer
CRM solutions provider Pivotal Corporation announced that investment advisory firm Julius Baer Investment Management LLC has selected Pivotal CRM software to manage relationships with clients and third-party contacts with a single centralized corporate data repository for information. Both companies hope the agreement can lead to greater relationships between the two companies, as both as subsidiaries: […]
A good Relationals-ship with Hearst
In quite a shrewd coup, Relationals representatives yesterday announced the decision of media biggie the Hearst Corporation to use Relationals on-demand CRM platform in streamlining their sales department across their twelve-newspaper network, including the San Francisco Chronicle and the Houston Chronicle. “Relationals was the best fit for our strategy of deploying sales technology that will […]
Intelliworks and Nolij software for schools
Beverly, Mass.-based Intelliworks, Inc. announced a partnership to deliver CRM and integration solutions tailored for higher education. The conjunction symbolizes a synergy between the reported leader in insight-driven, actionable CRM for higher education, and a leading provider of higher education data integration. The partnership dictates that the companies jointly develop an integrated data mapping and […]