Latest CRM Blog
Al-Futtaim and Microsoft in UAE
Al-Futtaim Technologies, the Al-Futtaim Group company representing Alcatel Enterprise Solutions and Microsoft Business Solutions in the United Arab Emirates, have announced the launch of integrated customer relationship management and contact center solution, based on the formal alliance between Microsoft and Alcatel for the UAE market. Primarily for mid-sized companies with contact centers of twenty-five to […]
Mitel opens new Customer Solutions Showcase in California
Ottawa, Canada-based voice-centric IP communications solutions provider Mitel announced the opening of its new Customer Solutions Showcase in Costa Mesa, Calif. The office and showcase is located at 3200 Bristol Street and seeks to provide access to innovative, industry-specific, business-ready IP communications technologies and business applications. Approximately 25 sales and marketing personal are based out […]
Business Objects XI Release 2
The PR folks at SAP have got to be busy these days. Another announcement has come out of the SAPPHIRE ’06 convention: Business intelligence solutions provider Business Objects officially announced at the general availability of Business Objects XI Release 2. Based on the Business Objects business intelligence platform from Business Objects, this solution provides customers […]
SAP gives Safe Passage to TBC Corporation
Representatives from business suite solutions provider SAP AG have announced that TBC Corporation, America’s largest vertically integrated marketer of tires for automotive replacement, has signed on to utilize the Safe Passage program in performing its migration to SAP. TBC also chose the SAP for Retail solution portfolio. TBC marks yet another firm finally achieving consolidation […]
Seagull flies in 2006
Seagull Software, provider of software products for connecting legacy applications to Internet architectures, today announced that it expects to report revenue in the range of $27 to $28 million for the financial year ended 30 April 2006, an increase of approximately 19% as compared to $23.4 million for the previous financial year. On a pro […]
SAP in Brazil
Expanding its presence in Brazil, SAP AG announced the opening of a new SAP Global Service Center in São Leopoldo, with a planned expansion of eighty employees by the end of 2006. The SAP Global Service Center is the latest addition to SAP Brazil, a legacy which began in 1995 to grow to its present […]
eGain gains prominence
Public relations at Mountain View, Calif.-based eGain Communications Corp., provider of customer service and contact center software for in-house or on-demand deployment, were pleased as punch to announce that the company has been rated a leader in the Forrester Wave first quarter 2006 report. eGain actually gained two nods, one each in the “strategy” and […]
SAP and Neusoft come together
A momentous occasion in China has happened, and high glitterati were there to attend the announcement of a large deal, indeed. SAP CEO Henning Kagermann and Neusoft Chairman / CEO Dr. Liu Jiren held a ceremony to announce a wide-sweeping agreement in Sino-German business relations, conducted as part of the official activities surrounding German Chancellor […]
New HostLogician
A promotion was announced at Budapest, Hungary-based application service provider HostLogic Kft. János László has been named sector manager for the company. László will head up HostLogic’s CRM implementation and consultancy services. László brings a resume of nearly six years of experience in CRM consultancy, having implemented CRM projects at a virtual who’s who of […]
New range from Loyalty Labs
San Francisco, Calif.-based on-demand retention marketing firm Loyalty Lab, Inc. has released their line of “Loyalty Line Solutions.” And, as an attention grabber, press material gives guarantees for ROI outcomes for the most common problems faced by consumer brand marketers. The five members of the Loyalty Line Solutions set are the following. The Cross-Sell Driver […]