Latest CRM Blog

Gartner’s “Magic Quadrant for European CRM Service Providers”

Gartner’s much anticipated “Magic Quadrant for European CRM Service Providers” has been released for 2006. As a review of the state of the CRM project market, the Magic report seeks to identify the top delivery partners. Winners in this year’s survey include Accenture, Capgemini, Deloitte, IBM Business Consulting Services, who were given nods as notables […]

Lagan CRM for London borough

According to this news item, CRM solutions provider Lagan Technologies Ltd. representatives recently announced that they have been selection to provide a CRM solution to the London Borough of Richmond upon Thames. The Frontline CRM solution is to act as front-end interface for existing information systems in Richmond, with the aim of creating a single […]

Confirmit 10.5

Confirmit 10.5 has been released on FIRM ASP environments. The Oslo, Norway-based EFM / market research CRM-related software vendor today announced the release of the new version of the program. Confirmit Kiosk will be included in the platform; this program promises the opportunity for offline customer experience measurement. Also included is Confirmit Rapid Results. Confirmit […]

NetSuite outperforms Salesforce.com for Learning.com

San Mateo, Calif.-based NetSuite released some early results from Portland, Ore.-based Learning.com in order to display evidence of their product’s success. NetSuite press material claims that within six months Learning.com has achieved results in acceleration of its business processes by 1500% and looks to double its business over 2005. Learning.com replaced its combination of Salesforce.com […]

Open source systems for SaaS

Open source is increasingly being used along with commercially available proprietary solutions. This is because companies look at open source as a good IT investment and Linux has achieved significant success in the server operating system market. It is not a major threat as yet to Windows. Another segment where Linux is picking up steam […]

Intelliworks Relationship Manager software

Intelliworks makes another move: Today, the higher education CRM market leader announced a partnership with Massachusetts-based higher education data integration solutions provider Nolij. Under terms of the agreement, the companies will jointly develop an integrated data mapping and load interface between the Intelliworks Relationship Manager software and constituent student information systems using the Nolij Transfer […]

SGI® InfiniteStorage 4000

Thinking ever bigger and bigger, Silicon Graphics representatives were ecstatic to announce the SGI® InfiniteStorage 4000, the industry’s first 4-gigabit Fiber Channel-based storage system designed for the mid-range market: “SGI delivered 4Gb storage to the market before anyone else and has a strong history of delivering reliable high performance,” stated SGI storage group director John […]

SAP happenings

SAP AG subsidiary SAP America, Inc. representatives announced earlier this week that engineered access hardware solutions and applications provider Southco has selected SAP to enable a lean manufacturing strategy. The company sought an enterprise resource planning solution to support its lean six sigma initiatives and to increase managerial visibility. Under terms of the agreement, Southco […]

Wipro and Salesforce.com ally

With a touch of pride, Wipro representatives were able to announce their new global strategic SI partnership with San Francisco, Calif.-based Salesforce.com. Under terms of the alliance, Wipro will provide consultation and implementation service for the on-demand applications of Salesforce and AppExchange. Wipro is now touting the combination of Salesforce.com AppExchange on-demand platform and CRM […]

KiBS CRM from Kyliptix

Business automation software maker Kyliptix Solutions, Inc. has announced their newest software as a service solution has been sent into the beta testing stage. The CRM solution is known as KiBS and was specifically designed to solve problems associated with the utility-style billing model. KiBS is touted as particularly well-suited for small- and medium-sized businesses […]