Latest CRM Blog

You ought to shop OctaShop

ANMsoft, developers of India’s largest online shopping portal, has announced release of their e-commerce e-tailing product for large and small businesses to sell their products and services online OctaShop Shopping Mart is an online platform which allows large businesses / retailers / online businesses to offer online shopping capability. ANMsoft promises the OctaShop will “fulfill […]

Microsoft versus the piggybackers

No word yet on Microsoft plans to merge its CRM product with other enterprise software carrying the Dynamics brand and ERP systems, Microsoft representatives have come out to address another issue as the company attempts to establish itself in the customer relationship management (CRM) market are facing a new challenge: resellers using other Microsoft technologies […]

LiteScape Technologies’ collaboration solutions selected

LiteScape Technologies, Inc. has announced their key strategic partnership with Bell Canada, in which the telecommunications company will sell LiteScape applications across North America. Bell Canada has selected LiteScape as a key partner in its overall strategy to market and deployment of IP solutions throughout its customer base. “The Stars have aligned!” proclaimed Cisco Canada […]

Jawohl! Siemens in Deutschland

Siemens Business Services representatives today announced the reception of three orders from Bankgesellschaft Berlin AG / Landesbank Berlin AG to provide IT services, and look after the CRM system and printers. An IT service provider to the bank since 2001, there was little surprise in the choice; after all, said Bankgesellschaft Berline organization director Stefan […]

Business Objects XI for Univ. of Mich.

University of Michigan representatives recently announced their decision to deploy Business Objects XI Release 2, and today Business Objects representatives announced that U. Mich. had standardized on Business Objects. A Business Objects customer since 1998, the university plans to expand its existing deployment and migrate to BusinessObjects™ XI Release 2, a program that includes the […]

Neo world order: global alliance for Neocase CRM applications

From collaborative customer operations specialists Neocase Software, today came the announcement of a pair of related news items. Neocase representatives firstly announced their Neocase Alliance Program, established in the hope of assisting partners in effectively marketing and selling its customer operations software. The first deployment partners are BridgeBuilder, DynLink and Quilogy. In a concomitant announcement, […]

SFA / CRM application from Smart Online Inc.

Small business Software as a Service vendor Smart Online, Inc. has announced release of two new products in one: the web-based Sales Force Automation / CRM application. This SFA / CRM application has been added to the Smart Online application site subscription as well. The product carries a monthly subscription price of $49.95. In press […]

Sweet for EB: Alcatel announces deal

According to prweb, Alcatel, the online on-demand CRM software company announced their formal partnership with Freemont, Calif.-based EBSuite.com. Under terms of the agreement, Alcatel will offer a web-based front- and back-end internal customer support solution for its North American employees; Alcatel brass hopes to assist its North American Human Resources Information Center organization in improving […]

Soffront CRM for Javelina

Soffront, a mid-market CRM software solutions provider announced today that network administration software producer Javelina Software has deployed Soffront CRM software to replace its systems and databases. With its CRM solution, Soffront seeks to generally streamline and automate numerous processes and assist Javelina in better supporting remote employees. Javelina Software is using the software to […]

Siebel best served with Hammer Service Assurance

Solutions provider Empirix Inc. representatives were tickled pink to announce the bestowal of the 2006 CRM Excellence Award upon their Hammer Service Assurance testing solution for Siebel. Based on hard data, the award is presented to the company that has most distinguished itself in CRM by Technoloy Marketing Corporation’s customer interaction solutions trade publication; 2006 […]