Latest CRM Blog

New version of Microsoft CRM 3.0

When Microsoft talks, people listen. This week, folks are listening to the announcement of its new version of the Microsoft Dynamics CRM 3.0 product, the Professional Edition for Service Providers. The product was released at Convergence, Microsoft Business Solutions Group’s annual customer show, with Microsoft product marketing director Kevin Faulkner touting it thus: “With this […]

No J2K Bug here

Mobile access technology producer ClairMail, Inc. today announced its teaming with Garden City, NJ-based reseller J2K Technology to distribute its suite of products to businesses worldwide. ClairMail’s clever solution promises to provide direct access to any application or service from any mobile device, extending mobile messaging capabilities by enabling users to push or pull information […]

CRM Manager manages ten

According to this news item, it was a huge monday for CRM Manager yesterday: The provider of full-service implementation and post services for Salesforce.com clients announced the signing of ten new clients in the first quarter of 2006. The Malven, Pa.-based company, founded in just 2005, has found prosperity in piggybacking onto the bandwagon of […]

Two new products from Cognos

Cognos life sciences solutions senior director Bill Stevens today announced the launch of two new products, the Cognos Clinical Trial Forecasting Blueprint and the Cognos Sample Optimization Blueprint, produced to help pharmaceutical companies improve clinical trials management and improve sample product distribution. Through press material, Stevens said a bit acidly that the products were built […]

iKnowWare – I really do

iKnowWare is on a bit of a roll lately. Billing the product as “the first and only business management solution that gives companies all they need to know — anytime, anywhere,” iKnowWare was an attention grabber at the 15th World Congress of Information Technology through i KnowWare CEO / founder Mark Spilotro’s address. The company […]

Essentials for schools

Rockville, Md.-based higher education solutions CRM provider Intelliworks Inc. has announced the launch of an update to their iRM Essentials. iRM Essentials represents the enterprise (and flagship) product of Intelliworks, and is designed to meet the CRM needs of small- to mid-sized schools, individual programs and academic departments. The new version of iRM Essentials promises […]

Oracle details plans on fusion

According to this website, Oracle applications development senior vice president John Wookey recently did an interview with Computer News Middle East regarding Oracle’s upcoming suite of business software, Fusion. Wookey’s recent appeals to the media and his populist blogging, meanwhile, have been part of his efforts to reassure Oracle customers about Fusion. Customers are concerned […]

Big merger by Biggs and co.

From Oceania comes news of an interesting fairly large-scale merger between New Zealand CRM giant Complete Solutions and enterprise resource planning specialist Datagroup. The names, too, have been merged to form the new firm Complete Solutions DG. The merger, according the press information, is the latest in companies seek specifically to, in the words of […]

S1: A new one

According to prnewswire the launch of the S1 Marketing Center was announced today by customer interaction software solutions vendor S1 Corporation. Promising to improve cross selling, S1 Marketing Center represents an additional component to the firm’s Full Service Banking Application. S1 Marketing Center is integrated with the Fidelity National Information Services, Inc. MISER core processing […]

A Galactus of software for Firstwave

Representatives of web-based CRM vendor Firstwave Technologies, Inc. announced the completion of an Intellectual Property Assignment Agreement with Galactus Software LLP. With the agreement is promised an expansion in use of Firstwave’s .Net Integrated Development Environment. Firstwave receives exclusive rights to the Integrated Development Environment under the terms of contract. Though Firstwave Technologies does have […]