Latest CRM Blog
NetSuite Version 11.0
NetSuite Inc. has just released Version 11 of its flagship product. The company hopes to target the mid-market segment through its latest release and has brought together several browser-based applications for accounting, sales, support, services, marketing, warehousing, inventory management, etc. NetSuite is gearing up for competition in the mid-market segment; primarily from Microsoft Dynamics and […]
Mendocino a.k.a Duet to set the tune in June
Microsoft and SAP have announced that their joint venture “Project Mendocino”, which was launched one year back with the purpose of integrating SAP business processes with Microsoft Office applications, will be available all over the world from June 2006. It has now been christened Duet. The two companies have stated that there will be additions […]
Microsoft acknowledges SaaS
Microsoft has launched Hosted for Applications Version 1, which consists of tools meant to help Microsoft vendors to gain ground in the SaaS market. Windows Live and Office Live are other web-based solutions from Microsoft; these were launched in November 2005 and February 2006, respectively. Office Live is targeted toward SMBs. Industry watchers see Microsoft’s […]
The CRM market
CRM companies fit into one of the three categories – small office, mid-market, and large enterprise. The current market scenario is one of mergers and acquisitions and is resulting in new options being thrown up regularly for prospective customers. The small-office segment is dominated by companies such as Best Software and FrontRange Solutions. They cater […]
SaaS for SCM
SaaS is attracting the attention of manufacturers who wish to benefit from hosted software for supply chain functionalities such as demand planning and factory scheduling. A recent survey by AMR Research has revealed that in the U.S 26% of the companies surveyed are exploring the on-demand offering. The reason for this interest in SaaS is […]
SourceTAP, ERP5, and openCRX
SourceTap CRM is an open source software written in Java and is primarily a Sales Force Automation (SFA) tool designed to assist the sales team. The software has functionalities such as lead management, account management, and opportunity management and at the same time it offers an effective sales management system that helps to improve the […]
Shifting to SaaS – part 1
The growth of SaaS is being driven by an increase in the demand for cost- and operational-efficiency in enterprise applications. The spread of the Internet and the rate at which open source is growing and gaining acceptance is an encouraging sign for vendors who intend to offer SaaS. The SaaS model consists of an application […]
More know about VoIP in U.K. and U.S.A.
According to crm2day, a recent Harris Interactive survey shows that greater numbers are becoming aware of Voice over Internet Protocol on both sides of the ocean and, in America at least, the VoIP savvy are the majority. VoIP awareness and actual use has spread like wildfire: In Britain, forty-six percent of the 1,100-plus polled in […]
IBM marks X
IBM Corporation has announced the launching of its System x scaleable servers with the X3 technology (a.k.a. Enterprise X-Architecture technology) and revamped software. Estimates from the company state that more than 1,000 virtual machines are deployed on the IBM X3 architecture-based x86 systems by IBM daily. IBM data also suggests that over fifty percent of […]
FACTS acquired by pivotal systems
Software and professional service vendor Dalcon Business Systems, Inc. has announced that the FACTS Business Unit has been acquired by CRM vendor Pivotal Systems. In the acquisition, Pivotal Systems will full on take over FACTS business unit, including the Tennessee-based Dalcon’s wholesale distribution products in service, software and support. Additionally, Pivotal Systems representatives have stated […]