Latest CRM Blog

StayinFront chosen by McKee Foods and by Talecris

Collegedale, Tenn.-based McKee Foods Corporation has announced their choice to upgrade their StayinFront Consumer Goods CRM system to version 9.3. McKee Foods has been a client of the enterprise-wide CRM applications vendor StayinFront, Inc. for five years already. Commonly known for its production of snack food, McKee boasts some 3,300 distributors in North America. McKee […]

Should I deploy a CRM system

The itch to implement a CRM system, first on a small scale and then build on it is strong with many managements. The reason being the myriad purported benefits of CRM and the easy availability of hosted solutions, some open source options are free of cost. However, before deciding upon which CRM solution to purchase, […]

A TechWhale of a release

Tmcnet says that Miami, Florida, based mid-market customer relationship manager software and service solutions firm TechWhale Solutions today announce the release of BlueWhale CRM 2.6 in three formats: standard, hosted and developer. This last provides the source code needed in order to customize the application while integrating the program into current structure, and TechWhale offers […]

Deltek Vision chosen by Protocol Link

Tmcnet says that Vernon Hills, Illinois-based Protocol Link Inc., market leader in pharmaceutical and healthcare consultant project management, has chosen to license Deltek Vision. Parent company Deltek touts Deltek Vision as the sole business solution specifically designed for professional service companies. Vision has been called upon to manage Protocol Link Inc. client relationship management, project […]

More on AppExchange

Already big news, the mobile phone-ready AppExchange by Salesforce.com is generating yet more buzz. SecureLM.Net for AppExchange has been released under the auspices of salesforce.com and Secured Dimensions. AppExchange itself is the world’s first on-demand application platform and salesforce.com hopes SecureLM.Net will generate some firsts of its own. Salesforce.com is touting the product as a […]

EFI and Nuance come together

Digital controller and printer providing firm EFI announced with speech and imaging solution provider Nuance Communications, Inc. today that their two firms had come to a licensing and collaboration agreement in providing complete document routing solutions and scanner to desktop solutions. The firms will, as a result of the far-reaching agreement, combine forces in sales […]

CRM competition pressure from within and without

As a Hindu Business Line story would have it, CRM is currently characterized by businesses “seen struggling to deploy tools and measures that capture quantifiable benefits.” And while SCM is barely given a passing notion on the Subcontinent, the Indian ERP market is playing host to a flurry of acquisitions and a mass consolidation of […]

Object of honor for Business Objects

It isn’t Hollywood, California, but as far as business intelligence solution provider Business Objects staff is concerned, it was for a night. Business Objects recently announced that its on-demand business intelligence site crystalrepots.com had won the “Best in Show” Midsize Enterprise Innovation Award at the Midsize Enterprise Summit in Hollywood, Florida. Business Objects marketing held […]

Sugar sees sweetness in ‘06

With the recent announcement of the impending release of their revamped Sugar Network, SugarCRM has been making waves in the industry. How much more powerful can the number one CRM open source technology vendor get? Well, as Sugar Online co-founder / general manager Clint Oram said on Crmbuyer.com, “2006 will be an extremely exciting year […]

AsiaInfo Holdings platform for Shanghai Unicom

Telecom software solution and security services firm AsiaInfo Holdings Inc. today announced a CRM platform developed for Shanghai Unicom. In what is becoming an increasing trend in the far east, AsiaInfo has been contracted to produce solutions so that Shanghai Unicom may manage the customer life cycle in its entirety, from pre- to post-sales customer […]