Latest CRM Blog
CDC Software finalizes agreement for c360 purchase
CDC Corporation subsidiary CDC Software, an enterprise software applications provider, today announced the signing of the definitive agreement to purchase c360. c360 is a global provider of CRM extensions, solutions and development tools. With 450 authorized partners to its credit, c360 is a privately-held company with over 1,000 customers. Microsoft Dynamics gave c360 the nod […]
Carding at AmeriStop gas stations
The introduction of the “Promotion Card” customer loyalty program has been launched by AmeriStop for use at the company’s convenience stores / gas stations. Visible Results USA provided the CRM system and GraphiCard technology required to run the system. Along with electronic point awarded for amassing purchases, GraphiCard technology allows the opportunity to customize pitches, […]
PM spending to approach $23 billion
Calculations in a recently released report from AMR Research shows that performance management spending may hit $23 billion in 2006; hot items include business intelligence and dashboards. Indeed, another scintillating tidbit presented in the report is the forecast of a $5.22 billion total for the dashboard and scorecard market segment, equaling a growth rate of […]
Avago Technologies awards global IT services contract to HP
Semiconductor company Avago Technologies announced the award of a $236 million, ten-year service contract for the provision of global information technology services and operations management to HP. HP will perform IT outsourcing that includes application, desktop, network, print and server management; IT help desk services are also included. As part of the agreement, HP will […]
Nuasis contact center solution chosen by Cellular South
Cellular South announced today that Nuasis had won the contract to replace the extant call center system with the IP-based Nuasis NuContact Center software. Nuasis’ solution has been touted as flexible, simplifying and offers rapid application development while eliminating CRM APIs and custom CTI links. Following the Nuasis deployment, Cellular South exceeded one million calls […]
Web-based CRM from Centerbase
Centerbase has announced the release of their new web-based CRM solution. Featuring hosting, the Centerbase 2005 Customer Relationship Management system is designed to get CRM systems up and running in the briefest amount of time possible. License to purchase the solution are also available.
Appleby named Oracle Asia Pacific CRM VP
Former Siebel Systems executive Paul Appleby has been appointed to the position of customer relationship management vice president. The position is a new one in the Oracle chain of command, a result of Oracle’s recent takeover of Siebel Systems. Appleby will be reporting to Oracle Asia Pacific applications and industries senior vice president Mark Gibbs […]
New On-Demand CRM Tools from NetSuite
No fewer than five business products have hit the market out of NetSuite, quickly earning the company a solid reputation in the on-demand software provider market. The NetSuite marketing strategy focuses on the smaller business market and seeks to market Microsoft-, Salesforce.com-, and SAP-like tools to companies who find the larger systems out of financial […]
Free web seminar on strategic CRM
CRM magazine has announced their holding of a free web seminar regarding strategic CRM. Under the heady and promising title of “Moving from Tactical SFA to Strategic CRM: Increase Revenue, Resources and Productivity for Your Sales Organization,” the seminar begins May 3 at 2pm Eastern Standard Time. Promising to educate those tuning in to the […]
Portal Software purchased by Oracle
Oracle has purchased revenue management application developer Portal Software for in an approximately $220 million cash deal, continuing what some media has called a “buying binge.” Portal software is designed for the communications and media sectors, providing solutions across the accounts payable / accounts receivable spectrum. Oracle representatives stated that, although their company already has […]