Latest CRM Blog
HCL partners with MSC Software
IT major HCL, announced Thursday 23 March 2006 that HCL America, its subsidiary, has signed an agreement worth a multi-million dollars with MSC Software. The latter is a global provider of simulation solutions. The contract provides for the global rollout of Oracle 11i applications project. The acquisition will include the entire suite of Oracle applications. […]
CDC Corporation proposes merging CRM vendor Onyx Software with its CDC Software
CDC Corporation, a Chinese concern, announced last week that CDC Software, a wholly owned subsidiary of CDC, made a proposal to officers and directors of CRM vendor Onyx Software that would result in a merger of the Onyx Software CDC Software. A response from Onyx is still pending although it is generally understood that Onyx […]
Businesses more willing to offload applications to remote hosters
Applications are critical for the smooth operation of any business engaged in accounting, ERP or spreadsheets. That explains why many businesses have been reluctant to offload applications to remote hosters. However, in the current business climate the reluctance may be diminishing. According to solution providers, more customers are beginning to appreciate the merits of allowing […]
Capita Insurance Services selects SAP CRM on-demand
Capita Insurance Services, the insurance division of the UK support services company, Capita Group plc, selected the SAP CRM on-demand product. The SAP product is an extension of existing applications currently available from SAP’s insurance products which already include claims management, financials and human capital management. Agents from Capita Insurance Services have said that they […]
Improved Microsoft CRM
Over the past three years, Microsoft Dynamics increased its offerings to such an extent that it includes practically each and every product and service available. Additionally, the website also showcases an information database on every word ever written, including news and reviews, implementation how to, technical resources, knowledge base, community Blogs and newsgroups postings, literature, […]
Sennari to announce a new product that integrates music with mCRM platform
Sennari, a leader in CRM-based applications for mobile phones, promises to make a major announcement at Mobile Entertainment, Content, Commerce & Applications Conference (MECCA) 2006 on April 4. The announcement is related to a new product called MobileTunes. MobileTunes will integrate music with Sennari’s mCRM platform. MECCA, is being held in Las Vegas and is […]
Firewall protection for call centers
In safeguarding their respective pecuniary interests, companies and other businesses are cautious about employing methods that make propriety matters easily available. Call centers which primarily deploy stringent customer relationship management (CRM) systems, are perhaps more inclined to proceed with caution. CRM systems invariably involve the compilation of critical information such as credit card numbers, social […]
Vtrenz, Inc. sponsors new project on CRM thought leadership
Vtrenz Inc. is supporting the publication of ‘Defying the Limits: Volume 6, Delivering the Branded Customer Experience’ as a gold sponsor. The project is a thought-leadership book which focuses on using CRM to attract new customers while maintaining old ones. Defying the Limits, also examines the increasing use of on-demand applications in connection with personalizing […]
Government organizations discuss implementing on-demand CRM
UK’s government corporations and agencies are becoming increasingly aware of the fact that it is essential to improve in-house knowledge of customer relationship management (CRM) if they are going to deliver on promises of joined-up and transformational government. The need to act quickly as well as economically, makes hosted on-demand CRM vendors an appealing option. […]
First CoffeeSM announces the release of Bridgedexchange Version 3.6, web-based CRM
Persons using Bridgedexchange Version 3.6, web-based CRM will be able to manage the layout, customize web based forms, search for contacts in the system, manage documents, and track e-mails with a customized template. Additionally it permits users to keep track of their own sales progress while providing managers with the means to track it as […]