Latest CRM Blog
DestinationCRM conference to be held in San Jose California September 17-19 2006
CRM magazine announced Tuesday, March 21, 2006 that it plans to hold its first destinationCRM 2006, executive-level conference, for sales, marketing, and customer service professionals. The conference will be convened at the San Jose Marriott in San Jose, California from September 17-19, 2006. Editor-in-chief of CRM magazine, David Myron said, "Successful customer strategies in sales, […]
Logic Communications Ltd. authorized to sell PowerHelp CRM and Powerhelp IT software solutions from Vertical Solutions, Inc.
Vertical Solutions, Inc. (VSI), which develops IT Service Management and Customer Relationship Management software, announces that Bermuda-based Logic Communications Ltd., a Bermuda-based telecommunications and information technology company, will now be selling its PowerHelp CRM and PowerHelp IT software solutions. Logic Communications, after investigating more than a half-dozen CRM solutions, finally settled on PowerHelp CRM from […]
CRM PSP losing steam
In a recent report prepared by Forrester Research Inc., a Cambridge, Mass. Firm, 40% of the companies surveyed said they wouldn’t recommend their CRM professional service provider (PSP) to others. Forrester analyst and author of the report, William Band said that, "One of the things that struck me is that software vendors have been beat […]
Swiss Army Brands to expand business lines by virtue of SAP’s CRM
Swiss Army Brands, Inc., distributor of Swiss Army timepieces and Victorinox multi-tools, cutlery, travel gear and apparel, has decided on using SAP products to facilitate its business processes and lead the way for the expansion of its business lines. In the apparel industry, company officials say, businesses need to react within days or even hours […]
Green Beacon PAMS Solution announces plans to Increase Value of CRM and ERP Offerings for Mid-Sized Enterprises
The latest announcement from Green Beacon PAMS Solution, a provider of strategy, consulting and implementation services for Customer Relationship Management (CRM), Enterprise Resource Planning (ERP) and Marketing Automation technologies is good news for mid-sized companies. Green Beacon plans to offer Professional Application Management Services (PAMS), particularly suited to mid-sized corporate entities. PAMS, a combination of […]
Microsoft Dynamics CRM Solutions Developer named among top 25 ICT companies in Canada
Branham’s 300 listing of Canada’s leading information communications technology (ICT) companies selected TenDigits Software, INC as one of the top 25 up and coming vendors on the Canadian ICT market. TenDigits earned its place among the top 25 ICT companies primarily because of its MobileAccess for Microsoft Dynamics CRM. Microsoft Dynamics CRM provides in-field account […]
PRLEAP.COM launches Turquoise CRM
PRLEAP.COM announced in a press release Monday, 20 March, 2006 the inception of a compact, light-weight, extendable CRM software called "Turquoise CRM." The new software is released under General Public License. The Turquoise CRM can be downloaded at Freshmeat.net and can be used free of charge at this time. The new software is one of […]
Novacoast, Inc. to partner with SugarCRM
Novacoast, Inc. a full service Information Technology (IT) services firm which focuses primarily on identity management, desktop management, security and open source customer relationship management (CRM) services, announced 20 March, 2006 that they are forming a partnership with SugarCRM. SugarCRM has earned a reputation as the world’s leading provider of open source customer relationship management […]
Salesforce.com to enhance CRM applications
Customer Relationship Management (CRM) solutions from Salesforce.com is set to be powered by UltraDNS Directory Services Platform and backed by its Service Level Agreement. By selecting UltraDNS, Salesforce.com expects to improve network security, performance and reliability. Salesforce.com made its name as an innovator in the CRM software in its role as a service (SaaS) market. […]
Excell expands CRM operations
Excell Services, which is a provider of directory assistance and operator services will expand its CRM group. The expansion will cover the CRM infrastructure of Excell in Lubbock, Texas and San Antonio. The objective of the expansion is to better manage the inbound customer care operations of its wirless, LEC, and IXC customers. The CRM […]