Latest CRM Blog
Sales Process Integration & CRM
Let’s talk more about sales process and integration with CRM. Lots of companies fail to see the connection between developing a well defined sales process that’s repeatable and scalable and the actual recording of sales activity, tracking and forecasting of sales results in a customer relationship, management or CRM system, also known as sales force […]
Running sales by the numbers.
In today’s day and age it’s very easy for you to establish to gain great visibility over your actual sales activity using modern CRM systems. We’ve deployed CRM systems like Salesforce.com for many different clients. They allow us to quickly establish a dashboard that gives us accurate accounts of all calling and customer proposal and […]
Hosting Microsoft Dynamics 3.0
Microsoft Dynamics 3.0 is one month old and is establishing a presence in the market. Oracle was the chief newsmaker in the CRM market in 2005. Microsoft has increased the customer base for its CRM application by 100% every year. At present the company has 5,500 clients for its CRM software. Microsoft customers who are […]
Rimini Street Inc. acquires Sidney Blue
Rimini Street Inc. which provides support and alternative maintenance for Siebel software licensees had acquired CRM and ERP consulting firm Sidney Blue, LLC. Based in San Francisco, Sidney Blue is a consulting firm that offers implementation and upgrade services to Siebel licensees that include Toyota Financial Service, Philips Medical, Juniper Networks, etc. ccnmatthews.com says: The […]
Sharp HealthCare to deploy crmView
San Diego-based Sharp HealthCare has selected crmView CRM solution developed by Solucient. crmView facilitates the building of a CRM database by providing consumer research and online reporting functionalities along with HouseholdView, a proprietary healthcare segmentation system developed by Solucient. businesswire.com says: Although Sharp evaluated other CRM tools for consideration, Solomon noted that Solucient’s crmView provided […]
Microsoft Dynamics CRM 3.0 in India
Microsoft Dynamics CRM 3.0 has been launched in India. Microsoft aims to make the solution available across all segments, from SMBs to enterprises. Medium and large enterprises can make use of the Professional edition while SMBs have a Small Business edition targeted at them. The solution, which offers a full suite of marketing and sales […]
Sage CRM SalesLogix
Sage Software has stated that the Sage CRM SalesLogix has been rated as the leading CRM software for mid-sized businesses and small businesses by Forrester Research in its Forrester Wave Midmarket Sales Force Automation Q4 2005 report. Sage CRM is available for on-site deployment and as a hosted service. ciol.com says: Sage CRM SalesLogix identified […]
New tariff rates from Oracle
Last year, Oracle issued new tariff rates for servers that were using multi-core processors. The latest changes in its licensing structures may be beneficial to users of Sun. itweek.co.uk says: Significantly, Oracle will charge a factor of just 0.25 of a single-core CPU fee per core for UltraSparc T1 processors that squeeze in eight cores […]
Asian contact centers face competition
According to the latest figures by Frost and Sullivan, the Asia Pacific region continues to be the most popular destination for contact-center outsourcing. The report "Assessment of the Asia Pacific Contact Center Market" by Frost and Sullivan mentions that the number of contact centers in the Asia-Pacific region in 2004 was in excess of 21, […]
Sage Group to acquire Verus Financial Management
Sage Group, which is based in the United Kingdom, will be acquiring Verus Financial Management in a cash deal of US $ 325 million. Sage hopes to improve its services to mid-sized companies in the United States by means of this deal. Verus is based in Nashville, Tenn. and is a division of Financial Technology […]