Latest CRM Blog
MAG deploys Microsoft CRM
Mark Anthony Group, which is based in Vancouver and manufactures and distributes wines and beverages, has selected the CRM solution by Microsoft because it integrates well with MS Office applications that the company employees are comfortable with. The company hopes that by upgrading to Microsoft Dynamics CRM 3.0, it will be able to integrate data […]
Daylite 3.0 Public Beta
Daylite 3.0 Public Beta, the latest version of the business productivity application by Marketcircle, Inc., has been released by the company. Daylite 3.0 improves the management of business productivity processes by providing both single and multiple user settings. Timesaving features include delegation capabilities, shared calendars and meetings, mini heads-up display, etc. prnewswire.com says: "Daylite 3.0 […]
Business One for SMBs in India
The SMB sector in India is expected to account for a major portion of the IT spending in the country. Large IT vendors are beginning to offer custom-made applications intended to meet the requirements of the SMBs in India. SAP will be launching ‘Business One’ on January 23, 2006 in India. The solution requires between […]
Project Elixir by Microsoft
Microsoft is providing free samples of the code and technical information required for making its Outlook client the centralized graphical user interface (GUI) for the CRM applications that it has developed. The codes were developed as a part of Project Elixir, which was conceived in July 2002. Case Study on the project available here, source […]
Cerillion Technologies CRM for Caudwell
Cerillion Technologies, which is a convergent billing specialist, has delivered its CRM, Billing and Mediation solution for Caudwell Communications Ltd. The turnkey delivery involved the implementation of CRM Plus, Revenue Manager and Mediator products, which are a part of the pre-integrated Cerillion suite. The new solution will enable Caudwell to deliver its Carrier Pre-Select (CPS) […]
Salesnet web-based CRM
Salesnet is an on-demand CRM solution that helps managers to acquire insight into the sales trends and thus makes business more predictable. Salesnet provides an activity-based workflow for capturing the best practices of the most successful salesmen so that the rest of the team can follow them. The solution also offers a communication document library […]
Autotask web-based CRM
Autotask is a web-based applications suite that provides a single database of information that can be tapped into by every employee of the company. Its multiple integrated modules include CRM, project management, client service, time tracking, and billing. These modules can be accessed from any location connected by the Internet. Autotask offers a high degree […]
Pfizer tags Viagra
Pfizer intends to tackle counterfeiting of its product, Viagra, by deploying RFID tags on each bottle of Viagra. rfidjournal.com says: Pfizer sells five different stock-keeping units (SKUs) of Viagra, which total several million units each year in the United States. Go to: Pfizer Using RFID to Fight Fake Viagra
Microsoft CRM 3.0 works best with Exchange
Microsoft CRM 3.0 offers the best performance with Microsoft Exchange Server. This is because the product has been developed and tested in that environment. This does not mean that Microsoft CRM 3.0 cannot be deployed without Exchange. It can be done. Usually, large organizations using Lotus Notes or Oracle or small companies that outsource email […]
Advantages of hosted CRM
Key factors driving small businesses toward hosted CRM include fast and easy deployment, less strain on the I.T departments, overall savings. Over the last five years, companies with 250-1000 employees have been gradually adopting hosted CRM and have been able to develop their business processes slowly around the hosted applications. Hosted CRM offers an alternative […]