Latest CRM Blog
Van Lanschot to deploy Siebel Finance platform
Van Lanschot, Holland-based private and commercial bank, will be deploying CRM technology supplied by Siebel in summer 2006. The bank will be using the Siebel Finance platform to avail an integrated analytics functionality that is specific to the financial services industry. The Siebel CRM technology will help the bank to increase cross-selling and increase customers […]
DRS PharmaSync system
The new CRMonline on-demand customer relationship management solution from Data Reduction Systems enables the use of the DRS PharmaSync system online as ‘software as a service’. DRS Pharmasync allows pharmaceutical companies to reduce their dependence on paper documents by offering real-time data collection and robust data integrity. CRMonline is compliant with US FDA requirements for […]
ACT! by Sage Premium
ACT! by Sage Premium is a part of the Web 2006 contact and customer management solution. It can easily be installed on the company server and does not require any client software installation by the end user. Users can access centralized customer information in real-time through the Web. ACT! by Sage Premium for Workgroups 2006 […]
OpenPages certified by SAP
OpenPages, which provides enterprise governance, risk and compliance management (GRCM) solutions, has acquired certification from SAP and can now be integrated into the SAP Enterprise Portal. Users can access the OpenPages GRCM applications via the iView software inside the SAP Enterprise Portal. The integration will allow users to access Sarbanes-Oxley compliance dashboards as well as […]
Entellium for Screenplay
Screenplay, which is into the design and production of audiovisual environments for businesses, has chosen Entellium as its hosted CRM provider. The company pays Entellium $ 55/seat each month. The Entellium offering enables Screenplay to open a new account in less than thirty seconds. The CRM software also relates revenues and forecasting with specific product […]
DB2 Content Manager Standard Edition v8.3 from IBM
The DB2 Content Manager Standard Edition v8.3 for iSeries was launched in December 2005, by IBM. The software aims to help medical offices, retailers, and other businesses in controlling and managing unstructured data. Unstructured data such as emails, customer records, faxes, forms, etc offer valuable information but in an unstructured form, it is of little […]
Oracle Asia Pacific releases figures
Oracle Asia Pacific has released figures showing that it has enjoyed an excellent Q2 FY06. The company registered revenues of U.S $ 469 million for the quarter ending November 30, 2005. It is an increase of 17% for the same period last year. Revenues from new licenses increased by 48% while those from database and […]
TSM Direct Release 5.0 for direct marketing firms
TSM Direct Release 5.0 is the latest version of TSM Direct’s telesales and marketing software. The new software supports Oracle10g and SQL Server 2005. Barclays Bank Direct Mortgages and EDF Energy Contracting are two of the well-known users of this software. TSM Direct Release 5.0 is available on-demand and can be installed in-house as well. […]
When will mobile CRM come of age
The study "Mobile CRM: Re-energizing the CRM" by Visiongain states that mobile CRM, which currently constitutes 10% of the entire CRM revenues, will account for 20% of the revenues by 2010. However, other experts opine that impediments such as an absence of differentiation on part of the CRM vendors could hamper the growth of mobile […]
Frontlink for Minneapolis contact center
Minneapolis is set to get a new consolidated 3-1-1 call center, which will use the Frontlink software developed by Lagan. Frontlink from Lagan allows communication between local government and citizens through various channels such as telephone, email, video conferencing, etc. businesswire.com says: Representatives from Lagan Technologies, including CEO Des Speed, will be on hand at […]