Latest CRM Blog
SEDONA selected by Plumas Bank
SEDONA Corporation, which provides CRM/MRM solutions for small and mid-sized financial services organizations, has been selected by the Plumas Bank as its CRM solutions provider. prnewswire.com says: By utilizing SEDONA’s CRM software and complementary services, SEDONA’s clients effectively identify, acquire, foster, and retain loyal, profitable customers. Go to: Plumas Bank Selects SEDONA(R) Customer Relationship Management […]
Daffodil CRM v1.5
Daffodil CRM v1.5 has been introduced by Daffodil Software. The key feature of the latest version of this open source CRM software is database independence. As the software is now database independent, it can be deployed with any database. At present, database scripts for SQL Server, MySQL, Firebird and Daffodil DB are available. The easy […]
CRM implementation pointers
There are several issues that organizations need to consider before implementing CRM strategies. Budgets, business strategies, change management, etc are some of the factors that impact the deployment of CRM. According to experts a major factor in the success of CRM deployments is to be able to work with a customer-centric view. This implies that […]
SaaS for SMBs
According to the report "Software-as-Service Hot Spots: Construction, Healthcare, and Financial" by AMI-Partners, there are approximately 500 SaaS vendors in the United States currently. The report states that these SaaS vendors are beginning to offer services that match the requirements of the vertical industries. Mostly, the providers have focused on offering horizontal business applications such […]
KMPG LLP survey on retail stores
According to a new survey by KMPG LLP, shoppers prefer stores that offer them the best prices, best product range, and that are conveniently located. destinationcrm.com says: The country is largely "overstored," Rittenhouse says, so customers were less likely to travel beyond their own neighborhoods unless drawn by specialty items. Go to: Shoppers Stay Close […]
Wunderman acquires Bridge Worldwide
Wunderman has acquired Bridge Worldwide, which is a interactive relationship marketing agency based in Cincinnati. Bridge Worldwide provides its services to CPG and healthcare companies. In the acquisition process, Bridge Worldwide was represented by AdMedia Partners. AdMedia Partners is an investment bank based in New York and its forte is M&A advisory services to media […]
Data theft at the MVCI
The Marriott Vacation Club International (MVCI), which is the time-share division of hotel chain Marriott International, has stated that it cannot locate backup tapes that contained personal information of more than 200,000 staff, timeshare owners and customers. Marriott has stated that the information includes credit card details and social security numbers as well. The company […]
Federated customer data integration
Enterprises face a problem of plenty, i.e. plenty of customer data, most of which is in segregated silos. This prevents decision makers to obtain a real-time holistic view of things. It is therefore important that customer data integration (CDI) be executed so that customer data can be consolidated. However, even though CDI hubs help to […]
Sage Accpac ERP
The Sage Accpac ERP employs IBM DB2 or the Pervasive.SQL database in order to automate the ERP administration. Sage Accpac ERP is meant to be deployed at the back-end and works on a Nitix Linux-based OS. The software for the front-end can run on both Linux and Microsoft OS and is capable of running Linux […]
CDC Software aims for Onyx
CDC Software, which acquired CRM software vendor Pivotal two years ago, is now interested in Onyx Software Corp. CDC, which is based in Hong Kong, intends to offer up to $ 50 million to acquire a majority of the common stock of Onyx. computerpartner.nl says: Onyx, based in Bellevue, Washington, answered back that it received […]