Latest CRM Blog
Contact Center Virtualization with Siemens OpenScape V8
Siemens has announced an upgrade of its OpenScape Contact Center. The Version 8 (V8) release will be available to the public on May 18th with virtualization from the server and client directions. The V8 upgrade will also be compatible on any device with a USB port, including netbooks and smartphones. The new virtualized servers allow […]
Sage’s SalesLogix Now Available on Amazon EC2
Sage North America, the business management software and services provider, is offering Sage SalesLogix CRM Suite on the Amazon Elastic Computer Cloud (Amazon EC2). The company has a customer base of more than 3 million small and midsized businesses in North America. The cloud-based version of SalesLogix will be available for North America for the […]
Organize Sales Leads with WordPress
Organizing sales leads just got easier with the new plugin from Salesforce. Websites that accept Salesforce leads usually run on WordPress. The process used to consist of checking your email and then copy-and-pasting the information back into the Salesforce system. With the new Salesforce for WordPress plugin, data will automatically be added into your Salesforce […]
VMware in bed with SalesForce.com
VMforce, the love-child of VMware and SalesForce.com, was unveiled today. Both VMware and SalesForce are leaders in their respective cloud computing sectors. VMware is known for their virtualization, while Salesforce for their software-as-a-service (SaaS). The convergence of the cloud computing software vendors will provide an integrated cloud platform with appeal to Java programmers. Java Applications […]
Healthcare CRM for the iPad
Things seem to be moving fast in the iPad world. Following in the footsteps of the iPhone, the iPad is the newest new frontier for CRM software. Mobile Intelligence, Cegedim Dendrite’s flagship customer relationship management (CRM) product, is now available for iPad and iPhone users. Cegedim Dendrite is a French pharmaceutical CRM vendor that offers […]
Salesforce.com Acquires Jigsaw
Salesforce.com bought Jigsaw in a $142 million acquisition. Jigsaw, a business data provider, helps users store contact information, target audiences and generate leads. The cloud CRM enterprise bought Jigsaw in an effort to facilitate building contact lists in Salesforce databases. Salesforce has optimized the process of tracking and communicating with customers, but the process of […]