Latest CRM Blog
CRM Companies Looking to Meet Market Demand For SaaS
As the economy continues to struggle and companies continue to look for ways to cut back on their budgets, SaaS Software has become an increasingly popular option for many struggling companies. As companies look to scale back on expenditures, software providers are providing the options that allow companies to do this. CRM providers are looking […]
Entellium Debacle Continues
The Entellium situation continues to play out as more news comes out regarding the former CRM Software giant. With the declaration of bankruptcy of former CRM Software giant, Entellium Software, it appears as if the Entellium situation is finally behind us. Intuit is also looking into a possible purchase of Entellium’s assets to help partially pay […]
Successful CRM Implementation Tips
With the growing importance of maintaining customer relationships to promote customer loyalty, CRM software will continue to increase in popularity. The shifts in strategy from procuring new customers to keeping existing customers has made CRM software a growing phenomen within businesses. As businesses recognize the benefits of CRM Software, it becomes necessary for companies to […]
How CRM Software Saves Companies Money
In the last post, I talked about how companies were shifting their company strategies to keep in line with the economic times. Investing in business software such as CRM Software to help improve efficiency in certain parts of their business is becoming a much more popular strategy. But, why is it so effective? Large and […]
Tough Economy Shifting Company Strategies
With the current turmoil plaguing our economic markets, companies are increasingly looking for effective ways to cut costs and increase revenue. What type of strategies will enable companies to survive today and allow companies to prosper tomorrow? As the economy continues to suffer, many people try to adjust for the times by cutting back on […]
Mobile CRM Implementation Tips
Advances in business technology have made it much harder to stay up to date with the most up to date features and applications for your company. With the wide number of options faced when implementing these newer, more “improved” applications, it is easy to get confused and may prevent companies from implementing newer solutions that […]
CRM Scammer Profile: Paul Johnston, Entellium CEO
The future was looking bright for Entellium as revenues continued to show dramatic increases from year to year. Millions of dollars in investment money was already secured and business appeared to be booming. Entellium, a provider of CRM software for a number of small and medium-sized businesses, was on track to take on the bigger CRM Software giants […]
Chordiant upgrades customer interaction software
CRM software and services provider Chordiant Software has released a new version of its real-time conversation and interaction management application for organizations with high customer-interaction volumes. The new Recommendation Advisor 6.1 has the ability to come up with “Next-Best-Action” recommendations for agents based on the software’s understanding of the conversation between a call-center agent and […]
SAP All-in-One is all that mid-sized manufacturers need
SAP Business All-in-One, an alluring name. Only time will tell if this ERP system that targets mid-sized manufacturing companies can live up to the name of being an “all-in-one”. The system is available preconfigured with best practices and offers an end-to-end solution for mid-sized businesses that are keen to enhance their competitiveness in a global […]
Salesforce CRM for the iPhone
If the Blackberry has Microsoft and SAP batting for it then the iPhone has its own two stalwarts. Along with Oracle’s announcement of offering free applications via the iPhone comes another announcement by Salesforce.com in which the SaaS biggie has stated that its customer relationship management (CRM) applications and Force.com platform are available as Salesforce […]