Latest CRM Blog
IDC dispatches from Western Europe and Brazil
IDC released a couple of reports this week worth a little discussion in the industry blogosphere. In analysis entitled Western European CRM Applications, Forecast and Analysis 2007-2011, IDC provides CRM applications market forecast data for Western Europe. IDC found that the Western European customer relationship management applications market grew by 6.3 percent in 2006, topping […]
See, burger?
Seeburger Inc. has released a Secure File Transfer Protocol (SFTP) adapter for its suite of Electronic Data Interchange (EDI) solutions, including the standalone Seeburger Business Integration Server and the Seeburger EDI add-on for use with the SAP NetWeaver Exchange Infrastructure. The new adapter is designed for organizations that using the SFTP communications protocol and complies […]
Client Marks?
Client Profiles, a provider of CRM, case management and financial applications for the legal profession, this week announced the acquisition of the CRM consulting practice of Lynch Marks, LLC. Since 1998, Lynch Marks CRM consultants have specialized in CRM implementation and consulting services, providing services including CRM technology selection; application development and execution of CRM […]
The Titanic returns
Now, this is old news for those who’ve been paying proper respect to the man, but CRMchump had given up on Michael Krigsman and his “online forum about software implementation failures,” Rearranging the Deck Chairs, is back. After ascribing a four-plus month absence from Deck Chairs to "a whirlwind of traveling, consulting and product development,” […]
Oracle awards three
Oracle gave out its inaugural Retail Excellence Awards at this week’s Retail Executive Forum at The Boulders Resort in Scottsdale, Ariz. And the winners are… (Drumroll.) Wal-Mart Stores for Outstanding Program Implementation! Nordstrom for Greatest Financial Impact! And The Children’s Place Retail Stores, Inc. for Innovator of the Year! The Oracle Retail Excellence Awards were […]
Here comes 9.0 … now ACT!
Sage Software today announced ACT! by Sage for Financial Professionals 9.0, a contact and customer management solution that provides data management, activity tracking, reporting and sales productivity tools for financial advisors, brokerage firms and teams of financial services professionals. Users can synchronize contact, calendar and to-do information with their Palm OS or pocket PC devices. […]
Nominations for Gartner, anyone?
What’ll industry-conscious industry pros be thinking about this weekend? Garnering nominations for Gartner, Inc.’s fifth annual Customer Relationship Management Excellence Award, of course… Nominations will be accepted via an online entry form from any end-user organization that has “exhibited excellence in placing its customers first with successful CRM implementations.” Nominations must be submitted by July […]
Signs of Intelliworks from the area of Orion
Intelliworks, Inc., a specialist in customer relationship management solutions for higher education, has announced its new next generation CRM platform known as Orion. A web based on-demand solution, Orion CRM is touted as the first multi-tenant Software as a Service (SaaS) solution designed specifically to address the unique needs of higher education. That is, however, […]
A bit more on Googleforce
Following the underwhelming news of an expected grandiose mega-collaboration between Salesforce.com Inc. and Google Inc. to take down Microsoft Corp. reduced to an agreement for Salesforce.com’s 32,300 customers to distribute online ads through Google. The more formal press release announcement came later with all the expected spin. Calling the agreement instead “a strategic global alliance […]
X(andros) marks spot for Microsoft
One step closer to open source this week is none other than Microsoft Corporation. Yesterday, Microsoft and Linux platform provider Xandros Inc. have announced a broad collaboration agreement. The agreement calls for technical, business, marketing and intellectual property commitments. Joint solutions promise to “extend a bridge between open source and commercial software…” Xandros officials called […]